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View Full Version : .WMV format stating not supported

capa112
04-03-2007, 02:20 PM
I read on CNET site that .WMV format can be viewed thru the built-in Media Player. But the device is stating "unsupported". is there a setting I need to enable?
takeshi
04-04-2007, 09:17 AM
Search RIM's knowledgebase. You need to make sure that you're not only using the correct formats but the correct codecs as well.
capa112
04-04-2007, 08:42 PM
Search RIM's knowledgebase. You need to make sure that you're not only using the correct formats but the correct codecs as well.

Do you have a link to RIM's knowledgebase? I tried looking on Blackberry.com but couldn't find anything. thanks for your help
takeshi
04-05-2007, 08:08 AM
It's under the Technical Search link. Sorry they renamed it to the Technical Solution Center and I didn't notice.
BlackBerry Technical Solution Center (http://www.blackberry.com/btsc/supportcentral/supportcentral.do?id=m1)

Here's the article you're looking for:
BlackBerry Search Results (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05482&sliceId=SAL_Public&dialogID=17722793&stateId=1%200%2017720446)

It references another article that is probably useful as well.