Problems activating the 8830

[jenz]

Anyone out there having issues activating the 8830, as I reason I cannot be the only person. I've had the phone for 6+ hours and 4 support reps and 2 hours later, they are still at a loss as to what is wrong.

For what it is worth, I'm on the 1350 w/Blackberry unlimited plan domestic only, though. I did not select nor do I have a SIM card for the phone.

I was hoping to do speed tests between the slightly sluggish Cingular 8800 and my new VZ 8830 ... so far, CING is winning!

[Jay5]

I had many problems today activating 5 8830's.

One thing that seemed to work after many retried was re-registering the routing table, removing the battery, then turn back on and restarting enterprise activation.

While I can not put my finger on it there is something wrong.

[conan42]

I had many problems today activating 5 8830's.

One thing that seemed to work after many retried was re-registering the routing table, removing the battery, then turn back on and restarting enterprise activation.

While I can not put my finger on it there is something wrong.

I had to do the same thing several times, it was frustrating. The reps are pretty much worthless right now with this device.

[jenz]

so, i concur with the 2 posts above. vz couldn't tell me what they did largely because they didn't know but at least for me, the issue lay with the fact that i didnt ask for a sim card when i bought the phone, and their activation system was looking for a sim. i *think* they just entered a dummy sim #. mind you, this in addition to probably 9 battery pulls.

[ofelas]

Anyone else have problems activating the 8830 with & without a SIM card installed? Thanks!

[junior1790]

Just recieved mne and acivated on the BES with no problem..

[ofelas]

How was activation with Verizon?
Was your SIM card inserted or not?

[blackberry_boy]

had no issues with mine

[ofelas]

Did you have the SIM card installed before activation?

[junior1790]

no sim card...

[bmw1986]

This is why you do not buy new phone the day they come out....

[ofelas]

junior1790 - what happens when you put the SIM card in & reboot?
bmw1986 - sit back down in the peanut gallery.

[junior1790]

junior1790 - what happens when you put the SIM card in & reboot?
bmw1986 - sit back down in the peanut gallery.

LOL, as far as the sim card, it seems so far that ot much has changes except the phone recognizes the card but i still have e-mails flowing, seems good to go. Are you having issues with activation???

[ofelas]

junior - no issues...when I first activated, it was without the SIM card...then I put the SIM card in, and rebooted...no antenna bars...rebooted again, and all was well...LOL...
What setting do you have it under - Connect to CDMA & GSM automatically or something else?
Thx.

[helfy]

i dialed *611 and i got a recording telling me to call *611? I cannot for the life of me activate this frickin phone!!!!

[junior1790]

i dialed *611 and i got a recording telling me to call *611? I cannot for the life of me activate this frickin phone!!!!
are you having trouble activating data or voice? Did you get the phone in mail or from a rep?

[junior1790]

junior - no issues...when I first activated, it was without the SIM card...then I put the SIM card in, and rebooted...no antenna bars...rebooted again, and all was well...LOL...
What setting do you have it under - Connect to CDMA & GSM automatically or something else?
Thx.
left it on automatic, seemed easiest!!

[ofelas]

left it on automatic, seemed easiest!!

My thoughts exactly.
The VZW phone rep told me that "my SIM was now registered with VZW" after I inserted it? LOL...I asked her "whaddya mean?" & she mumbled something I didn't pick up...

[junior1790]

it realy is amazing how lttle they know about the technical side of things, and im not refering to the cs reps im talking bb support, some are great but most are, argh!!!!

[bmw1986]

junior1790 - what happens when you put the SIM card in & reboot?
bmw1986 - sit back down in the peanut gallery.


honestly, it's a phone, calm down

[juvesun]

Anyone out there having issues activating the 8830, as I reason I cannot be the only person. I've had the phone for 6+ hours and 4 support reps and 2 hours later, they are still at a loss as to what is wrong.

For what it is worth, I'm on the 1350 w/Blackberry unlimited plan domestic only, though. I did not select nor do I have a SIM card for the phone.

I was hoping to do speed tests between the slightly sluggish Cingular 8800 and my new VZ 8830 ... so far, CING is winning!

is this item had 2 slot for SIM card?
and is this dual network on together ? so can on together between cdma and gsm , ?

[ofelas]

is this item had 2 slot for SIM card?
and is this dual network on together ? so can on together between cdma and gsm , ?

No, just one slot for a GSM/SIM card (CDMA doesn't use a SIM card).
Yes, can be on both CDMA & GSM, its a dual-standard BB world phone.

[m.lepich]

i dialed *611 and i got a recording telling me to call *611? I cannot for the life of me activate this frickin phone!!!!
verizon is *228 to activate

[ofelas]

Yup; however, he should be able to call *611 (customer service) even without the phone being activated...or is that 911 without activation? Don't rightly remember...