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View Full Version : Sync Issue - wireless


bpheney
06-04-2007, 09:01 PM
Hi all,
My brother just got a 8800 ( I have the Pearl) and is trying to sync with outlook contacts. When he does he gets an error that says because the application is configured for wireless sync it is disabled. He is trying to sync with the USB cord and desktop manager app. Is it something I need to deactivate on the 8800?
Thanks!

Dubdub
06-04-2007, 09:47 PM
Maybe he installed Desktop Manager using the BES settings rather than BIS?

bpheney
06-04-2007, 09:57 PM
I removed the desktop software and reinstalled to confirm it was for BIS. No help....

EmptyInTheHead
06-05-2007, 01:00 AM
Is this a business device that was activated through BES or a personal phone? If it is a business device then his IT department will have set it up to wireless sync through BES.

bpheney
06-05-2007, 07:40 AM
Its a personal phone

Dubdub
06-05-2007, 08:37 AM
What application is he using for the sync - Outlook perhaps?

Peejay
06-05-2007, 08:39 AM
sorry