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Dirtbags
06-05-2007, 04:52 AM
Hi all,
I have just brought a second hand blackberry & when i try to create a new account it states that one already exists for this device. How do i create a new account or remove the old one. device is a 8700f
Thanks
Dirty ones.

trevor1189
06-05-2007, 06:28 AM
I am pretty sure you need to call the carrier and ask them to release the pin before you create a new account on it.

JSanders
06-05-2007, 07:19 AM
Wirelessly posted (8700g: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Yes, ditto. The previous user should cancel the old account as well as release the PIN for your use.

Dubdub
06-05-2007, 08:34 AM
Actually, you need to contact the seller before calling the carrier. The seller si the one who needs to cancel their BIS account to release the PIN and IMEI so you can use it. The carrier will tell you to contact the account holder. If the seller won't do it, then the carrier might.