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kones
06-06-2007, 12:14 AM
Okay, so when I leave my 8830 on for a while, the memory just starts going down. And this isn't b/c I install anything, or I get a bunch of emails. If it's on for a day or two, it'll drop down from 16MB of available space (of the 48 it has) to 4mb. If i shut down and remove the battery for 30 seconds, when I turn it back on, I'm back up to 16MB. Also when the memory goes down, the whole thing slows down.

Anyone else notice this? Say something similar stated on the pinstack forums, but not here.

infinity
06-06-2007, 01:11 AM
yeah. what's up with this thing. I got mine today and brought it home after about 2 calls on it. I think I was receiving a call when I was trying to make a call, and I think the application that controls the handset locked up. I could do anything else except make calls.

Later tonight, I went out and seen some people breaking into a building and tried to dial 911 on it, and it was still doing "nothing". I could browse the web but no phone calls. Too bad the Police department doesn't respond to text messages.......

Had to reboot the phone...

Was this thing shipped with really crappy firmware?

JerryD
06-06-2007, 05:20 AM
It's been reported on Pinstack (http://blackberryforums.pinstack.com/31564-my_first_48_hours_curve.html) that a memory leak issue the 8300 was resolved by running the Setup Wizard!

Give it a try and see if that fixes the problem. Let us know either way!

kones
06-06-2007, 10:31 AM
Well, the first thing I did when I got the phone was run the setup wizard, don't want to lose any of my current settings now that i've got the phone itself functioning as I want . . .

Also, I've looked at the posts on their forums, and the memory leak issue is NOT resolved, the setup wizard will delete unused languages and free up some space, but that's not the issue.

The fact that the memory slowly winds down is still an issue.

SpectreBlofeld
06-06-2007, 01:12 PM
Anybody wanna explain this?


http://spectreblofeld.googlepages.com/bberry1.JPG

After restarting, I had almost 20 megs free.

It's been less than a day since my last restart. :?

This thing really, really needs a way to use the memory card for cache operations and swap memory!

SpectreBlofeld
06-06-2007, 01:38 PM
May have found a culprit...

Seems Google Maps uses a lot of cache memory, at least in satellite photo mode.

It took only a few minutes of browsing around my neighborhood to rack up over a meg.

Now I've done nothing but use Google Maps for the last ten minutes and went from the almost 20 megs listed above to 17. And the memory didn't go back up after closing GMaps.

With memory so cheap, I fail to understand why manufacturers put so little onboard for system memory. RIM, PLEASE, IF YOU'RE READING THIS, PLEASE MAKE A WAY FOR THE DEVICE TO USE THE MEMORY CARD FOR APPLICATION AND CACHE OPERATIONS!

I don't like seeing that I have 0 mb free as seen above :(

Any developers out there? Is it possible to write a program handler that will launch applications or redirect cache to the card?

I've got a gig card in there that I'm not even really using for media.

Rebooting brought my cache back up to almost 20 again, btw.

kones
06-06-2007, 01:55 PM
Hey, when it's down to 0, was the BB sluggish?

SpectreBlofeld
06-06-2007, 02:05 PM
I actually wasn't using it within a half-hour or so of checking the memory. I was reading this thread and picked it up the check the memory, took that picture, then immediately rebooted it. I should've done some testing. Will next time.

rockbottom8
06-06-2007, 02:09 PM
Mine kept on fluctuating. I started with 17mb and after a few hrs it was at 15 then it went back to 16.5. It's really wierd!

SpectreBlofeld
06-06-2007, 02:18 PM
Now I'm down to 13 megs, and I haven't done anything since checking it last. Sigh... WTF eats up 5 megs?

p_dizzo
06-27-2007, 08:01 PM
is everyone restoring their full backup files from previous blackberries? it wouldn't make any difference would it? i'm gonna selectively restore it to see if the memory leak continues.

jkukura
06-27-2007, 09:11 PM
When mine went down to 0 it deleted all of my email and Phone log. I use blackberry maps so could be culprit. I have been checking every few days.

JGrauman
07-07-2007, 01:19 PM
got a phone call yesterday from a number i didn't recognize, it was my neighbor who's number i had in my phone book. after the call i checked my phone book and his number was gone. later in the evening i went to call a friend and her number was gone from my address book. since i talked to her a few days before i went through my call log and her name and number were there, but gone from the address book. not sure if anyother numbers are gone, but what's going on here? anybody else having address dissapear?

ArgonNJ
07-07-2007, 06:30 PM
Anyone know if this is also an issue with the Sprint 8830?

OnTheRun
07-08-2007, 12:18 AM
You might consider upgrading to the latest sstem software as per the sticky at the top of the forum. It was released by Bell Moblity but it works fine in the Verizon 8830 and cured my memory leak. I have not had to do a hard reset since I upgraded.

oldspice
07-08-2007, 10:59 AM
Anyone know if this is also an issue with the Sprint 8830?

The Sprint 8830 is running the latest OS (4.2.2.123). I've been keeping an eye on mine and so far haven't had any significant memory leakage. So maybe there's some truth to the rumor that the latest OS has addressed the issue?

Hoakey
07-09-2007, 05:14 AM
Just wanted to verify the Bell Mobilty upgrade works fine on the Verizon 8830s?

Thanks!

Kopter
07-09-2007, 07:36 AM
Yes.. the Bell upgrade works on the VZ 8830. I still have the leak issue but nowhere near as bad as it was prior to the upgrade. I first noticed the issue when... like others... my phone logs disappeared followed shortly by ALL of my emails.... I did a search and began to understand that this was kind of standard operating procedure.

SOO.... to keep the memory vulture at bay...

I routinely:
~ delete unecessary phone numbers in my phone logs,
~ delete sent mail (i am on BES so the sent emails stay there anyway)
~ delete old text msgs
~ monitor the 'file free' portion of 'status'

I also have moved all downloaded ringtones/pictures/music over to my storage card, deleted the HELP files, extra language support and any unused apps that i have had for too long and don't use with any frequency.

I set my convenience key to 'options' so i can routinely check 'status'/'file free'. Best case scenario for my setup is having about 15mg free so when i see it dip below...say 12meg... I do a reset (alt/shift/del)...twice...

Typically the dip occurs after heavy usage... google maps/Beyond 411/browser/JiveTalk/emails/etc. Again... this is not a reflection on any third party software... just a reflection -IMHO- on the 8830. (Though I think the Pearl has the same leak issues... ) There are many posts about this (mem leak) issue both here on BBF and Pinstack. Makes for FUN reading.

Anyway.... just my 3 cents... unsolicited? Why certainly !

cmontero7
07-09-2007, 08:20 AM
Thank you for all of this info. - Do you know of any reason why this would not have been a problem on the 8700? Perhaps less memory using programs or something like this. I am trying hard to get away from the 8700 and move on to the newer phones, but it didn't have a lot of the problems I am seeing on the newer generation.

Kopter
07-09-2007, 08:49 AM
I can't speak about the 8700 as I came over from a 7130e where I didn't have the leak issue either.
But I personally don't see this as a downside to the 8830. It is a sleek and responsive piece of hardware. The bulk of my daily usage is sending/receiving40-50 emails/SMS a day... using JiveTalk for 2-3 hrs a day, and then other misc software usage.

I have had no real problems since the day I received it. It is the best BB I have owned ... (my history: 7130e, 7100, 7230 and 950). Stopped along the way for the shallow allure of a XV6700 and a Moto Q.... (ahh the joys of Windows Mobile !!)

Just keep the OS updated, use the updated DM and be a little vigilant about the 'leak'.

veks
07-24-2007, 08:17 PM
my bb is almost 18mb as right now. other times it has been as low as 14mb. no apps added.

stevew
07-24-2007, 08:48 PM
All you need to do to in order to free up the lost (leaked) memory is just do a hard reboot -- (2 consecutive "Alt-Cap-Del"). All of your lost memory comes back after that. I get this even with the latest firmware. I reboot once every few days. This is so much easier than deleting files etc...

someonexh
07-25-2007, 07:11 AM
I just rebooted now for the heck of it. I noticed I had about 11mb free. I have not rebooted it in a while now. I have quite a bit of apps loaded and everything. Not sure what is causing the issue.

awm62
07-26-2007, 09:34 AM
I have the same "memory leak" issue. Sorry, but having to do a "hard reset" every day or so is totally unacceptable. I have owned mobile phone devices with SMS and call log functionality for at least 10 years and have NEVER lost any SMS messages and call logs. This is my first BB (Curve) and the first time I lost SMS messages, call logs and e-mails. RIM needs to fix this immediately or I switch back to a Windows Mobile device.

test54
07-26-2007, 09:40 AM
man this sounds like a bigger problem than most thought. Glad I didnt trade in my 8800 for the Curve

veks
07-26-2007, 10:13 AM
Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

I just checked my phone and it has 13mb left. I don't lose my sms, or call logs but I only get the not so important emails! Maybe I should erase the 2000 sms I have and see what happens!?!

wabbit
08-31-2007, 11:18 PM
anybody found a fix this? the vz or sprint, i still get memory leaks from just uptime

ryldup
09-01-2007, 11:20 AM
I used to have a problem with this on my old WinMo devices. It could be part of the problem or not, but here's what the issue was with those devices. Rather than exiting/closing a program, i would switch to another program which would keep the program running in the background. So I could theoretically still have all my programs loaded and sucking up a hge chunk of memory. If I closed/exited the program when I ws done with it, it would no longer drain the memory.
I agree it would be nice to use the storage card as a drive for some programs. This might help, maybe not, but for what it's worth.

SDCromer
09-02-2007, 04:24 PM
I upgraded the OS in my Verizon 8830 to version 148 and it no longer has the memory leak.

mattk0
09-04-2007, 03:04 PM
Hmmm, I just upgraded mine to the 148 and it still only shows 10mb free and going lower. I've wiped the device clean, including 3rd party and it's still only showing 10mb free.

superkame
09-05-2007, 11:31 AM
I love my 8830 and the new firmware. Sweetness.

Now if they can get GPS on it...

international
09-05-2007, 01:04 PM
All you need to do to in order to free up the lost (leaked) memory is just do a hard reboot -- (2 consecutive "Alt-Cap-Del"). All of your lost memory comes back after that. I get this even with the latest firmware. I reboot once every few days. This is so much easier than deleting files etc...

Hi Stevew,
By chance, is there a way to keep your text messages and phone log from disappearing too?:cry: I think the phone is great but the Treos have a better organized sms system and don't loose messages. Thanks in advance.;-)

international
09-05-2007, 01:09 PM
I have the same "memory leak" issue. Sorry, but having to do a "hard reset" every day or so is totally unacceptable. I have owned mobile phone devices with SMS and call log functionality for at least 10 years and have NEVER lost any SMS messages and call logs. This is my first BB (Curve) and the first time I lost SMS messages, call logs and e-mails. RIM needs to fix this immediately or I switch back to a Windows Mobile device.

I agree with you 100%(y) . By chance, is there any update on this issue (lost sms/call log) you may have heard from other users?:-( I have a Treo and despite the fact that I occassionally recieve late text messages, I can reference a message going back a year.

JGrauman
09-07-2007, 01:17 AM
All you need to do to in order to free up the lost (leaked) memory is just do a hard reboot -- (2 consecutive "Alt-Cap-Del"). All of your lost memory comes back after that. I get this even with the latest firmware. I reboot once every few days. This is so much easier than deleting files etc...

having trouble doing a hard reset with the alt cap del option, i usually do a battery pull to free up memory, but have a snap on case and it's tough to pull off every couple days to free up the memory, what am i doing wrong? do you hold all three buttons down?

zerog46
09-07-2007, 05:54 AM
You hold down the three buttons and it has to be the right caps lock key not the left one.

Lacornista
09-12-2007, 08:45 AM
I have 4.2.2.148 for my Verizon 8830 and still have the leak. I didn't know anything about the issue until Sunday, when 500 emails (I get a ton of messages daily) and all of my call log disappeared. I thought I somehow had caused the loss, but, browsing the forum, I found it was a memory issue. At the point of loss, I had less than 2MB free. So I freed up memory using info found here and all seemed well for a day. I deleted AvantGo and a couple smaller apps yesterday, along with some older messages (I'm set to retain for 15 days). That gave me just below 7MB free. Everything was fine and present when I went to bed. When I got up this morning, all my email and call log--which were there when I went to sleep--had vanished again. :x This is really not acceptable. Do I have a dud? Seven MB isn't huge but I shouldn't have to worry about being able to take care of business when I'm away from my laptop.

I have some third party apps installed, but not an excessive amount. Is there a way to move some apps to my memory card? My apps in the Application Loader don't equal the 39 MB being used. I don't know where to find the size of the system files. I've only had my BB for a little over a month and I totally loved it UNTIL I was affected by this unreliability. I don't think I have extra languages installed because none appear in the Setup Wizard. I don't have any extra media stored on the device. I'd love to delete the sample photos/music that came with the phone but don't know how. The video is not present.

Would doing a hard reset that restores the BB to out-of-the-box status and reinstalling everything make sense as far as resolving this issue? I'm very upset at the prospect of not feeling like my emails will be there when I need to address them. I know I can Save them individually until I can get to them, but that seems like extra and unneccessary work.

Thanks for any suggestions. I'm very upset.
Linda