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Kiransreesan
07-15-2007, 09:36 AM
HI

I bought a new blackberry 7130g. The device is randomly shutting down
and when I press the power button nothing happens. The only way to restart the device is to reset it. (Remove the battery and reinsert it)
IS there some problem with the hardware. The device has OS v 4.1.x instaled.
Right now I do have a data plan and I am using my existing SIM. I initially thought this due my SIM and used another SIM the operator of which supports Blackberry.


Thanks in Advance

david9962000
07-15-2007, 09:55 AM
Try a firmware upgrade.

Raven
07-15-2007, 09:59 AM
HI

I bought a new blackberry 7130g. The device is randomly shutting down
and when I press the power button nothing happens. The only way to restart the device is to reset it. (Remove the battery and reinsert it)


The power button does not shut down a blackberry just put it to Hibernation.
Also you have to Hold the power button till it says shutting down.

And yes the only way to reboot is to remove the battery.

Are you running an up to date os\firmware?
http://www.blackberryforums.com/rim-software/58404-latest-operating-system-available-each-blackberry-device.html

Kiransreesan
07-15-2007, 10:37 AM
Hi

Thanks, I try the firmware upgrade. I see if that works.