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View Full Version : Any Blackberry Insurance?


ChrisLuce
05-20-2005, 08:19 AM
I am currently through AT&T and have Insurance on all my phones. I called Lockline (Insurance Company For AT&T) and they told me that they do not cover any type of Blackberry's or Treo type phones & PDA's. I am just wondering if anyone out there knows a company that will let give you Insurance on your device? All suggestions are welcome!

coreyg510
05-20-2005, 03:10 PM
I was able to purchase insurance through Cingular. you tried them directly (at&t)

ckeck
05-20-2005, 03:49 PM
Coreyg,

You need to call Cingular and take the insurance off your account. The Blackberry's as well as Treo's, PocketPC PDAs and the Motorola Razr are not covered at all. There are a few others as well...

Whether these devices are covered or not isn't based on price, its based on the value of the handset.

I can add insurance to anyones account, but that doesn't mean they cover it. This was a mistake by whomever put it on your account.

-----------------
Chad Keck
Cingular Wireless
chad.keck@<hidden>

ckeck
05-20-2005, 03:51 PM
I am currently through AT&T and have Insurance on all my phones. I called Lockline (Insurance Company For AT&T) and they told me that they do not cover any type of Blackberry's or Treo type phones & PDA's. I am just wondering if anyone out there knows a company that will let give you Insurance on your device? All suggestions are welcome!

"SOMETIMES" depending on the insurance company you can get a special exclusion on your homeowners/renters insurance policy to cover something like this. But usually it needs to be valued over $500 or so. Just all depends, call around...and if you have homeowners or renters insurance, call your current provider.

-------------------
Chad Keck
Cingular Wireless
chad.keck@<hidden>

coreyg510
05-20-2005, 04:07 PM
wow thanks for the heads up, I canceled immediately. Apparently the rep didnt know i had a BB or didnt know they werent covered. I did find out they have a 1 year manafacturers warranty, but after that, im screwed. good thing these are durable

coreyg510
05-20-2005, 04:08 PM
however, you would think a phone that cost that much would have some type of insurance

ckeck
05-20-2005, 04:21 PM
Yeah, you would think! They are "too expensive" to insure though...through Cingular anyhow. I work for Cingular and they won't cover mine either :( Just be careful...

---------------
Chad Keck
Cingular Wireless
chad.keck@<hidden>

coreyg510
05-20-2005, 04:22 PM
very very careful. I can afford to buy one and pay for unlimited data and tons of voice and accessories, but i dont think i could just go out and buy another if i damaged mine

ChrisLuce
05-20-2005, 05:05 PM
OK, sorry I was not watching the thread. I use Lockline for Insurance for all 4 of my phones but they told me that they do not offer on Treo's and BB's! I have not called AT&T because they use Lockline for that Insurance. Since I have not migrated to Cingular, I am SOL at this point.

ckeck
05-20-2005, 05:18 PM
I used to work for AT&T Wireless before the merger and its all the same. No coverage for Blackberry's, Treo's or other PDAs. Might want to look on the internet for some kind of protection package...maybe someone offers something like that. Its going to be more expensive but probably worth it. Or talk to your insurance company...who knows.

---------------
Chad Keck
Cingular Wireless
chad.keck@<hidden>

ChrisLuce
05-20-2005, 05:53 PM
ckeck,

Yeah, I was kind of bummed out when I found that out. It's kinda funny, My Motorola V600 costs more than my BB and I have Insurance on it... LOL.

mdavis71
05-20-2005, 06:03 PM
anyone know if the nextel insurance through thesignal covers the blackberry?

ChrisLuce
05-20-2005, 06:04 PM
Another Funny Fact, you can get Road Side Assistance on your Cell Phone Plan but no Insurance... LOL.

ckeck
05-20-2005, 06:40 PM
Very true...the Roadside Assistance is pretty nice though. Just as good if not better than Triple A and some others and significantly cheaper @<hidden> only $2.99 a month.

ckeck
05-20-2005, 06:40 PM
anyone know if the nextel insurance through thesignal covers the blackberry?

Dunno, give the insurance provider a call or Nextel customer care and ask. I doubt it though.

ChrisLuce
05-20-2005, 06:50 PM
ckeck,

Yeah, I have never had to use it YET but it's nice knowing it's there.

Dawg
05-20-2005, 06:51 PM
Nextel offers blackberry insurance

Get insurance for your Nextel phone or BlackBerry® handheld in case of loss, theft, incidental damage or accidents.
What It Covers
Nextel phones
BlackBerry® handhelds
What It Doesn't Cover
Accessories
Limited Edition phones such as the Bloomingdales, Phat Farm, Bobby Jones and NASCAR® models
How It Works
Replaces phone or handheld with the same or comparable model
Replacement may be new or refurbished
Call The Signal at 888-352-9182 for more information
Cost
$4.95 per phone per month
$35.00 deductible when replacing lost, stolen or damaged phones
$100.00 deductible applies to the BlackBerry 6510™, BlackBerry 7510™, BlackBerry 7520™, i95cl, i830 and i860
How to Get It
Call Nextel Customer Care at 800-639-6111
Download the Direct ProtectSM brochure
Direct ProtectSM is a registered service mark of The Signal®. Direct Protect is underwritten by Voyager Property and Casualty Insurance Company, American Reliable Insurance Company, American Bankers General Agency on Behalf of Ranchers and Farmers Mutual Insurance Company, all member companies of Assurant Group.
NASCAR and the NASCAR logo are registered trademarks of the National Association for Stock Car Auto Racing, Inc. The NASCAR NEXTEL Cup Series marks are used under license by NASCAR, Inc. and Nextel Communications, Inc. Details.

Dawg
05-20-2005, 06:52 PM
Minimize your downtime and repair costs with one of Nextel's convenient BlackBerry® service programs.
What It Covers & Cost
Option Description Cost

Walk-in Service Repair or replace your BlackBerry® handheld in 24 - 48 hours Varies by level

Nextel Service Plan Repair or replace your BlackBerry® handheld in 24 - 48 hours $2.99 / phone / month
Volume discounts apply for accounts with 51 phones or more

Direct ProtectSM Insurance Coverage for loss, theft & incidental damage insurance $4.95 / handheld / month & deductible

ChrisLuce
05-20-2005, 06:53 PM
Dawg,

Awesome Information!

Dawg
05-20-2005, 07:26 PM
No problem

rudyo
05-21-2005, 12:07 AM
Verizon also offers insurance for Blackberry's.
I pay $4.99 a month and there is a $50 deductible on a claim. The insurance is through Asurion and to be fair, there have been many complaints about their service and treatment.

amassere
05-21-2005, 07:15 AM
I work at the telephone booth, in Montreal, Quebec, Just purchased the 7290 from my store...The telephone booth offers a Extra Inssurance called Cornerstone.
Its 40$ and guarantees a one time replacemenet during the year. water dammage, stolen or lost issues..are covered. Its a one time fee with no deductible.
The service is great..since i work there ive seen a lot of claims go threw..and its a 3 day process and u get a new phone. Heres another cool thing..say u loose ur 7290 and ur approved for a replacement of a value of 599.99...u can purchase anything else..and pay the difference.

ChrisLuce
05-21-2005, 09:03 AM
amassere,

That's pretty cool. I am still looking for a outside company to cover mine.

kitmoni
05-21-2005, 09:05 PM
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/hspr-H102; Blazer/4.0) 16;320x320)

FYI - Sprint does cover both Bb AND Treo on their insurance. I thought they used Lockline, but I have called CS to confirm and they said yes it is covered. There are two levels of insurance, basic and enhanced.

This is probably more pertinent to Treos than Bb since Sprint is woefully behind in the Bb game. But I'm told the 7250 comes out in June, so I should be able to finally dump my Treo. :)

ChrisLuce
05-21-2005, 11:02 PM
kitmoni,

It sounds like AT&T / Cingular is the only one out there that is not offering Insurance on these items. It's to bad, I guess I will just have to be really careful with it.

Does anyone know if RIM offers any type of warrenty on the device if it were to stop working or just fail etc?

anasir
05-26-2005, 12:19 PM
I am a T Moblie 7100T customer and bought insurance. I just got a letter from "Asurion" notifing that my per month charges will change to $5.99 and the deductible will be $110 (for a $99 phone). Seems like a bait and switch scam. Who do we call to report this?

takeshi
05-26-2005, 09:05 PM
A replacement 7100t is going to cost you a whole lot more than just $99. Not that it justifies Asurion's pricing or anything...