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94BBrocks
09-08-2007, 06:33 PM
I really messed up my blackberry and really really need some help.it has error 507, it won't show up on my computer, but when ive tried the things with the application loader it asks for my password and I can't remember it I don't care about the files that were on it before I just wan't it back in quick working condition.:cry: :cry:

LunkHead
09-08-2007, 06:36 PM
Try this

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ (http://blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F)

Kris

94BBrocks
09-08-2007, 06:44 PM
The program doesn't work tried installing twice

LunkHead
09-08-2007, 06:51 PM
Are you using a usb hub?

If not then this is the last hope

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ (http://blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe)

Kris

94BBrocks
09-08-2007, 06:57 PM
no im using a usb cable

LunkHead
09-08-2007, 07:02 PM
no im using a usb cable

USB HUB not cable...

Try the other link and see if it works...

d_fisher
09-08-2007, 07:16 PM
Make sure that Desktop Manager is closed before trying to use JL_Cmder. In any event, JL_Cmder will ask you for the password too. Just enter 10 incorrect passwords and the device will be wiped and erase the password in the process.

94BBrocks
09-08-2007, 07:23 PM
do i have to use a usb hub

LunkHead
09-08-2007, 07:24 PM
No, if you are using a hub it will cause problems as the instructions say... Follow the instructions and d_fisher's recommendation and all will be fine.. :)

Kris

94BBrocks
09-08-2007, 07:24 PM
the program JL_Cmder doesn't even startup ive loaded it from the website twice

LunkHead
09-08-2007, 07:26 PM
it's a zip file... Have you extracted it???

94BBrocks
09-08-2007, 07:26 PM
do i also have to use command prompt in that link beacause i dont know how to work it

LunkHead
09-08-2007, 07:32 PM
Have you followed d_fishers recommendation about making sure desktop manager is closed. Also make sure you extract the program that is listed in the 1st link I provided...

If jl_cmder still does not work then yes the 2nd link I posted does require the command line... However the instructions are very, very easy to follow...

stonent
09-08-2007, 10:58 PM
There's no reason to use JL Commander when you have a 507. Just load the latest version of Desktop Manager and the latest device software from your carrier and launch the application loader icon. It will automatically reload the operating system on the phone. Then restore from your last backup.

94BBrocks
09-08-2007, 11:00 PM
Thank you everyone for all the help using all of the resources you guys gave me i figured it out now im texting like crazy