Hi I just tried out the Roblock, and I used my girlfriends phone to text the message to wipe my device and all it did was erase my emails, memory card data, and address book, the rest remained.

Memos, text messages, calender, and if you knew my password the password keeper stuff were still there. Am I suppose to use like another sim card in my phone for it to realize it needs to delete everything or am I just confused that its only suppose to delete the address book and emails and data card?

Do I have the settings wrong, cause I have enable Roblock checked, and I don't even have the send contacts checked but it started sending out my contacts to my girls phone anyway. Help please.

The company is slow to respond to question, I emailed them last week, received a confirmation that my question was received but not heard back from them since then. I was commenting on the fact that this app does not work with 4.5 OS (yes it is Beta, and no it has not been officially released yet). But you would expect things to be addressed since the release of this OS is eminent.

I have had no problem with them.

I emailed the contact I have and have directed them to this thread. They are tight lipped on 4.5 just as everyone else is. I have not doubt that when it ships they will have an update just like for 4.3.

Wirelessly posted (bb8320TMO)

He didn't say if the were beta testing, I'm willimg to test it if theu are.

I'm evaluating RoBlock now and definitely like it! I did have one question that hopefully someone can chime in on.

Say my device is stolen or broken (ie: can't even turn it on) - I go to Verizon and buy another 8830. I restore from my backup at my office to my new device (the restore will restore all the software, etc.). The RoBlock will then see this as a different device... What will happen? Will it alarm? Will it lock automatically? Will I need to send an SMS to this new device to get it to unlock (if it locks automatically)?

Basically, I'm wanting to ensure that if I ever restore from a backup to a brand new device that I'll be able to access that device.

Thanks in advance for your help!

BP

It would reactivate in an expired trial mode. You would be able to access with your set password but would have to contact DexMobile for a new CD Key for the new device. So the easy answer is you will have no issue.

Do not expect to get any sort of support for this product if your phone isn't GSM.

It is designed for GSM phones not CDMA. The whole idea was to detect a change in SIM card.

True, but the remote wipe feature would still be useful (perhaps not by itself a reason to buy it but I already bought the software from when I had my 8830)

I've been contacted again by Dexmobile and if it gets resolved I'll note it here. They said I need to contact my carrier to change my APN setting but thats not a menu option in any of the CDMA units I've used before. I reread my last post and it was way too harsh and I'm not even sure why I worded it that way - sorry about that.

No worries, I will try to see if I can get any information on this for you. I only use it for the Lock and Wipe feature.

hi, I have a Sprint CDMA 8830, will ROBLOCK wipe out the info or will it only work with GSM, I tried the trial version, I couldnt get it to send the message to my frields phone. Any ideas? Thanks

Here is your answer:
Please read the thread first.. Welcome to the Forums!!

Hey I had installed this program about a month back, and have lately been missing texts messages from people who send me texts. I will get a call from my buddies saying they have texted me a few times during the day and I will receive none of them at all.

Has anyone gotten any problems receiving text messages after they have installed the Roblock software?

My friends say that they will still be able to send text messages to other people on their phone, just not mines.

No problems here.

Do a battery pull on your BlackBerry. You won't get the messages you are missing but it should fix the issue. It is not RobLock.

version 2 is out and it works with 4.5 on my 8320

Version 2 is amazing especially the web access portion.

thanks

This is my first time coming across this app. deff going to get it, i have way to much info on my phone. but my personal opinion is this app needs to be stickied somewhere. everyone needs to read this lol.

Hello,
But will this softwae continue to exist on my BB if I wipe clean the device by entering the wrong password 10 times or may be doing wipe clean from the options menu ?

I recently installed Mcafee free beta and the software does not exist on the BB after a wipe clean action.

If this is the same with Roblock too, then I don't see this any useful because the thief can easily wipe clean the device, infact for profiles with password, the thief will have to wipe clean the device to make any use of it.

I just tried then bought Robolock 2.0. I think the main new feature is a web interface in addition to the sms method of wiping. The sms method seems to work slightly better, but I'm on UMA at home which might have made things harder for the program.

I couldn't get the location to show through the website, but it worked through sms. It seems to use either GPS, or Google Maps data if you have Google Maps. When Google Maps couldn't get a fix (I have almost no cell signal at my home) there was no map. But if Google Maps figured a location, it would show the same location as shows on Google Maps on my phone.

On the website, I did not try remote wipe. But lock, unlock, call back, and display text worked. "Retrieve contacts" seemed to have the same problem "where" did. It just kept trying but didn't work.

One thing I haven't seen metioned it that when you send the lock signal, you can't unlock the device even with the password. A battery pull fixes that, but interesting to note you could tie up the device even if someone knew the password. Then you could wipe it.

The program runs in the background and shows up in switch applications. Not sure how it affects battery life since I just installed yesterday and I've had it on the desk charger all day long.

Robolock has locked up on me. I can't get it to open at all and the commands do not work. I've uninstalled it and even completely wiped the phone with JL_Cmdr and reinstalled the OS. But that did not seem to reset Robolock. I can't get into it to set the password or the contact phone number.

If I try to open it, it takes forever and then will go to a white screen. At any point, the only way to get out is the red end key.

I've started up a trouble ticket with Dexmobile.

Troy, you got me hooked on this. I love it. Thanks Buddy

Ok, after 3 weeks and 3 requests (1 through Handago) Dexmobile got back to me. They said it might be that "Your device seems to retain the Roblock Trial Expiration information."

They gave me a link to an application to clear it. It did not work even on a wipe and fresh 4.5.0.81 OS install. So I resorted to a wipe then downgrade to a 4.2 OS. Then the application started working again. So I upgraded to 4.5.0.69 and again it worked. Thinking I could go to .81 or .102, I tried .81 and it no longer worked. Same white screen. So now I'm on .69 again.

What seems to be the issue is that when it is installed under 4.2 and 4.5.0.69 is there are 2 pop-up security messages. One says something about the application trying to access a data connection or something. Another about accessing GPS information. So you click "Allow" on both.

Under 4.5.0.81 and above, these 2 messages do not come up. So although the permissions are set to "Allow" for everything in the settings, there probably is something in the OS restricting the access somehow.

Since .81 is the Tmobile release, I hope they work out this issue. It could just be my device, but not sure why it wouldn't work on .81.

I have run .81 and .102 now without a problem.

hye evrbody

Ok, based on this, I tried reinstalling and through a long series of events found out it was because I had removed this .cod file from the install:

net_rim_font_european_sff.cod

This file is not in the .69 OS which is why it worked fine. I did remove net_rim_tid_fastEuropean.cod from that one with no problems.

I installed the trial on my Bold running OS .190 just to make sure it worked, and then I tested all the features minus the wipe and everything worked great. So I purchased this software and test ran the WI and everything also worked great.

Now, the only fear I need to overcome is to test the remote wipe feature........

This is just too cool, but I have thoughts about:

- What if the thief puts a SIM in that doesn't have a Data plan attached, how would the email notification work?

- What if the thief has text's disabled? Would they go through anyway and I could really rack up his/her bill?

I will say the remote lock with vibration and siren is just classic. It had me LOL when it went off...

I noticed that if you do a remote lock you can't unlock it via the * > talk, but you can unlock it by a battery pull or doing alt > aA > del.

In a perfect world you would wipe it as soon as you know it's missing, but I personally don't carry multiple devices so I would need to borrower someones phone to send the command[s] or quickly call a contact to send the command[s] for me. So I hope Ascendo DataVault lives up to its name!

Also just as a side note, I typed up the commands on a que card, laminated it and stuffed it in my wallet just for the time something did go wrong and I had a brain fart on the commands.....

for the developer!

We would like to thank Blackberry Forums and its respectful users, for their support and strength. We would like to bring in more innovative products in the coming year.

In celebration, we are now offering Roblock at 4.95 for a limited period.

Thanks again for giving us a great year.

I love the sw but their cs leaves much to be desired. The phone number on their website is hardly ever answered, email questions from their site are also hardly ever answered. I switched devices and contacted them over 2 weeks ago and still no answer.

Hi @ll

I'm a bb newbie... so far so good, i love my bb.

I read everything about roblock and i like it, is there still a problem with os 4.3 on a pearl bb?


EDIT: Is working fine with my Combo.....

Has anyone with Roblock 2 tried it with Sprint? Their site claims it works with all versions with 4.2 OS or above.

I installed it, but the automatic registration did not work, the manual one did. I tried testing the text and where features, text work,ed but where did not work by SMS, but if I chose Verify Settings, it did send the location by e-mail. I also can not get the web interface to connect to the phone. I do not want to try to Lock it by SMS incase the unlock feature does not work right now.

their service is acting funky.. i cant even to the register by typing in the code. so idk whats going on

The Roblock version 2.0.9.2 seems to be working from email, SMS, and web interfaces on my Blackberry 8900 Javelin on T-Mobile (running 4.6.1.168).

Lock, Unlock, and Where commands work. Didn't test Wipe. The Where command even picks up the GPS under certain conditions. From the web interface, you can now trigger an "error message" window with the message of your choice or have the phone call you.

We are happy to announce that DexMobile has joined hands with VAPSSKY to serve you better with more innovative solutions and customer service. In celebration, we are offering Roblock at $4.95

To get the promotional code click here: support.web2berry.com

Thanks for the offer!

Ok, so I've downloaded the trial version, and collected the promo code to upgrade in a day or so, but I have a couple questions for you current users.

1. website access? Is that only in the full version?

2. where function - again, only in full version?

Thanks,

Rebecca

The web interface worked when I was doing the trial. The where function is not 100% reliable when I try it. Requires Google Maps I think if there's no built in GPS.

Web interface:
User Login

Hi
Does roblock work in a Javelin 8900 4.6.1.168 ?

Thanks...!!!