Originally Posted by juanton
Thanks for your comments, but I have a BES activation password from the Administrator. Also, the BES server is located in Europe and I am in the U.S. without any previous email setup, so it mus be done over-the-air. The administrator set the password not to expire for 720 hours so that also should not be a problem. My main concern is that on other troubleshooting pages, it seems to imply that you will not be able to activate without a message service configured. Is that true? How can I configure a message service when I am not on a BES?
If its not working then I would go back to your carrier and double/triple/quadruple check that your on the Enterprise plan, not the prosumer plan - it's not something they're that good at getting right 1st time.