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Old 10-23-2007, 05:20 PM   #1 (permalink)
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Exclamation Trouble with calendar synch....

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Hey!

I'd like you guys to read this and tell me what you think...

Hi!

I installed my BES and followed the instructions.

Everything works: I plugged the two BB's on the user's computers and the activation is successfull...the emails get in and out, the can synchronize their contacts, tasks, notes, etc....BUT THE CALENDAR IS ONLY WORKING ONE WAY OUT OF THE EXCHANGE!!!!WHHHHHYYYYY!!!!

I keep getting this error in the Windows Log of my BES:

Event Type: Warning
Event Source: BlackBerry Messaging Agent SERVEUR Agent 1
Event Category: None
Event ID: 20216
Date: 10/22/2007
Time: 9:50:37 PM
User: N/A
Computer: SERVEUR
Description:
{test@test.com}Synchronize() failed: ERR_FAIL, Tag=1159

I updated the BES...the update "Rollback Exchange 4" or something like that wasn't done...so I did it...

I tried deleting the user from the BES, wiping the BB, adding the user to the BES again and cable activated it...

Everything activates fine...mail is going through, notes, contacts, tasks are synching...everything except the calendar!!!

Could someone help me?

I'm running Exchange 2007, on a Windows 2003 Standard R2 x64 SP2 machine. The BES is installed on a Windows 2003 Standard SP2. Everything is updated...from the Microsoft Updates for Windows and Exchange to the last version of BES 4.1.4.12.

I added the "Send-As" "Receive-As" "ms-Exch-Store-Admin" for Besadmin...

Please!!! Make it work!!! I'm paying the beer!

Last edited by teklach : 10-23-2007 at 07:52 PM.
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Old 10-24-2007, 09:13 AM   #2 (permalink)
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Double check your CDO.dll is the same across exchange and BES. Delete and re-register the one on BES.
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Old 10-24-2007, 09:19 AM   #3 (permalink)
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Quote:
Originally Posted by jletendre View Post
Double check your CDO.dll is the same across exchange and BES. Delete and re-register the one on BES.
I reinstalled MAPICDO from Microsoft's web site yesterday...I'll try tomorrow!

Do I have to install it on the Exchange?
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Old 10-24-2007, 09:54 AM   #4 (permalink)
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You need the BES to match whatever is being used in Exchange.
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Old 10-24-2007, 09:58 AM   #5 (permalink)
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Quote:
Originally Posted by jletendre View Post
You need the BES to match whatever is being used in Exchange.
Well...in Exchange 2007, isn't excdo.dll instead of CDO.dll?

Thank you for your answers!
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Old 10-29-2007, 05:00 PM   #6 (permalink)
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Hi again!

So, I re-installed the CDOs on the Exchange server and the BES.

It still synchronizes with the notes, contacts, tasks...but not with the calendar! I still get those error messages:

Event Type: Warning
Event Source: BlackBerry Messaging Agent SERVEUR Agent 1
Event Category: None
Event ID: 20216
Date: 10/29/2007
Time: 4:51:22 PM
User: N/A
Computer: SERVEUR
Description:
[email address]} Synchronize() failed: ERR_FAIL, Tag=1881

Please! Can someone help! Thank you!

Last edited by teklach : 10-29-2007 at 09:02 PM.
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Old 11-06-2007, 05:45 AM   #7 (permalink)
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Wirelessly posted (BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/107 UP.Link/6.5.1.0.0)

Up! Still got the problem! Anybody? Ideas?
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Old 11-06-2007, 06:35 AM   #8 (permalink)
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stupid question but is wireless sync turned on on the handset - go to calendar, options, is "Wireless Sync" set to on?
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Old 11-06-2007, 07:16 AM   #9 (permalink)
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Quote:
Originally Posted by bertiebassett View Post
stupid question but is wireless sync turned on on the handset - go to calendar, options, is "Wireless Sync" set to on?
It's not stupid!

But I turned it off, since the user could not synch his BB over the air, I had to make it synch by cable...
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Old 04-29-2008, 01:52 PM   #10 (permalink)
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UP! Could someone tell me where I can find the CDO.dll file in Exchange 2007? it's only excdo.dll...

thank you!
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Old 05-01-2008, 09:21 PM   #11 (permalink)
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Please read:

BlackBerry Search Results

Make sure your besadmin account is not a member of one of the 9 or so protected groups. ie) domain admin.

If you need to double check exchange permissions, please reference this KB:

BlackBerry Search Results
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