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Old 10-26-2007, 04:20 PM   #1 (permalink)
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Default Enterprise Activation - Server is not responding

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I successfully installed a Blackberry server with a Exchange 2007 server but now one of the users in a branch office(Exchange 200) wants to be added to the Blackberry server. When he tries to activate he receives the Server is not responding error. Do I have to modify the rights on the Exchange2000 Server ?
I added the BESAdmin to the user's security to SendAs. They will be getting their own Exchange 2007 server by year end.
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Old 10-26-2007, 04:43 PM   #2 (permalink)
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First thing to check is if the person's device has had the data plan provisioned properly. Do they have a BES data plan?
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Old 10-27-2007, 09:58 PM   #3 (permalink)
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another one that got me back in the day was... does the user have any junkmail / antispam filtering going on? if the initial email the handheld sends out get moved out of the inbox, you are going to get that error as well.
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Old 10-27-2007, 10:22 PM   #4 (permalink)
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You need to make sure the BESAdmin account also has permissions on the Exchange 2000 server. Are both in the same Admin Group?
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Old 10-29-2007, 03:44 PM   #5 (permalink)
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What rights should the BesAdmin have on the Exchange 2000 server?
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