We have an existing Small Business installation with an existing license and SRP info. We needed to upgrade to full BES and have purchased a new license (not an upgrade, as I understood, this was less expensive than purchasing the upgrade.)
The new license also has new SRP info. I'm curious how that impacts our existing installation. Can I change the license keys/SRP info and not impact the existing handhelds??? Or will the handhelds have to reactivate??
As far as I know (I've never tried this), there isn't a way to change that. You will have to do a fresh install. you should still be able to connect to the same DB as long as the DB is at the exact same version as the enterprise version that you are installing. Then be able to move the users to the new BES.
Someone correct me if I am wrong.
This is not an ideal situation and RIM's pricing is usually such that it is cheaper to buy an upgrade than it is to buy the full enterprise, so I don't know who was crunching the numbers, but bummer for you. Silly financial people never consider the soft costs.