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Old 06-14-2005, 03:41 PM   #1 (permalink)
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Unhappy Full Exchange and BES restore

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I had to rebuild both a Win2003 sbs server and restore user mailboxes which is now working fine.

I've also reinstalled BES 3.6.3 on a win2000sp4 server and Im having problems adding some users.

So far I've added 3 successful users from the GAL which has determined thier pin numbers and status.

When I try to add the remaining 3 users, BES tells me it cannot with the message "mailbox may have been deleted".

Any ideas whats going on here - is my problem with Exchange or BES?

Many thanks
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Old 06-14-2005, 04:50 PM   #2 (permalink)
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I would say with Exchange. Can the users login to the mailbox?
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Old 06-14-2005, 05:00 PM   #3 (permalink)
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-When I try to add the remaining 3 users, BES tells me it cannot with the message "mailbox may have been deleted".

sounds like bes cant see the mailbox , if they are recreated send them a email on their smtp address to ensure that it will be created so mapi can see the mailbox.
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Old 06-15-2005, 02:29 AM   #4 (permalink)
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Thanks for the replies

All Exchange users are currently working fine, sending and receiving mail, although I suspect their may be corruption (for the want of a better word) in these mailboxes from the restore.
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Old 06-15-2005, 07:42 AM   #5 (permalink)
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Is the exchange server on a different domain to the BES?

I had this issue once and my problem turned out to be the trust relationship between the domains.
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Old 06-15-2005, 01:49 PM   #6 (permalink)
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The BES and Exchange server are in the same domain.

I discovered that there were permission problem via the adsiedit.msc so I've reran forestprep and domainprep. The permissions all look fine now so Im abot to remove and re-install BES.

I'll let you know how I get on.
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