11-01-2007, 07:13 PM
Talking BlackBerry Encyclopedia
Join Date: May 2005
Location: Huntsville, AL
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| | Some users unable to SEND, due to invalid addresses
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Not a send as permissions problem or a bad contact. Problem is I have a fe users on the road that are getting email that they can't reply to. I have sent them email and they cannot reply to mine either and they do not have any contacts for my address.
I have only been able to get info from over the phone from the users, so my info is not the greatest. I had a user do a Show Address on my name on the message I sent him and it sounded like the Exchange x500 address, not the SMTP. I've seen this before, but it was from a bad address created with the Activcard software we use for CACs. This time, however, there is not contact (best I can tell) within Outlook or the BB.
Resending service books and rebooting hasn't helped. Any ideas??
hdawg, LadyDi, Jibi, anyone, help me you're my only hope.... help me you're my only hope....
4 - BES Servers (5.0.3),
~1500 BB Users, and a headache.