11-02-2007, 07:36 PM
Join Date: Jun 2005
Post Thanks: 0
Thanked 0 Times in 0 Posts
Just to double check, resend the IT policy to the device. Then after, you have verified that the policy is received, and make sure that the setting on the BB is set to not lock then pull the battery for a reboot.
Have you checked with your users to see if their BB's do the same thing?