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Old 06-15-2005, 09:52 AM   #1 (permalink)
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Default Refresh Service Books in BES

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We're using BESManMMC with BES One of our Blackberries is messed up, and we've been told that refreshing their service books will fix the problem. However, I don't see a menu option to do this. How can I issue a refresh?

Old 06-16-2005, 04:35 AM   #2 (permalink)
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I'm not sure about doing these things from the BES, but I have refreshed the service books on the handheld itself by going into Options, then Service Books, deleting all the entries under there, and then plugging it in and running a fresh sync.

This prompted me to generate a fresh key and recreated all the service books.

I'm sure someone more knowledgeable than me will be along soon to give you the full details.
Old 06-27-2005, 11:07 AM   #3 (permalink)
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I am wanting to know how to do this as well if anyone knows. I would like to be able to push the service books from the server like I can do from the web client.


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