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Old 11-03-2007, 08:58 AM   #1 (permalink)
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Angry BES 4.0.6.12 upgrade to 4.13

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I have just done an upgrade to 4.13. Everything went well.

After the upgrade i did notice that the BB's were not receiveing mail. I can send out fine. but its not receiving any mail from exchange.
I did reset the BB and it polled for new messages and received mail once. that was it.

Handheld version is 4.1.0.309. could this be a handheld issue.?
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Old 11-06-2007, 01:45 AM   #2 (permalink)
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Most likely not the HH (unless you're the only one having the problem... what happens if you reboot the BES again?
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Old 11-06-2007, 03:28 AM   #3 (permalink)
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On the BES server do you have lots of pending mail for the users. This could be something between Exchange and the BES, and it could be between BES and the devices - If you have no pending mail on the BES then you might have a MAPI issue.

Check the BES checklist link in my sig as this will help you check that you have set up everything correctly.
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