BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 11-05-2007, 04:10 AM   #1 (permalink)
BlackBerry Extraordinaire
 
noname's Avatar
 
Join Date: Sep 2005
Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore.
Model: Z10
OS: 10.0.0
PIN: NUKE(PAP)
Carrier: Singtel
Posts: 1,504
Post Thanks: 6
Thanked 9 Times in 9 Posts
Question Choose Folders for Rediection - does not seems to work

Please Login to Remove!

Hello all,

Always leave it to the users to do their on folder redirection, however discovered that the Blackberry Manager's function - "Choose Folders for Rediection" does not seems to work.

What I did is for a newly added user, I set the folder redirections using the Blackberry Manager, then I set an activation password and activate the device. After activated, the device only have messages pre-populated from the Inbox folder only. It ignores the folders that I have choosen and also does not enabled them for redirection on the device itself (Messages > options > Email Settings > Folder Redirection).

I then try to toggle the check mark on that function again i.e "Choose Folders for Rediection" and see if it works, waited for a while and it did not work. The only thing that I will work is after I set the redirection from the device itself.

My BES is Domino version 4.1 SP4 and Domino is 7.0.2FP1. Any Domino BES admin experiencing similar issue too?
__________________
Native but 4th class citizen of a nation governed by idiots who import congestions & contention.
Offline  
Old 11-07-2007, 06:50 AM   #2 (permalink)
BlackBerry Extraordinaire
 
noname's Avatar
 
Join Date: Sep 2005
Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore.
Model: Z10
OS: 10.0.0
PIN: NUKE(PAP)
Carrier: Singtel
Posts: 1,504
Post Thanks: 6
Thanked 9 Times in 9 Posts
Default

An update, in case someone else is interested in this issue. After rounds of testing, we found that it has something to do with the state database's folder documents attributes not set properly by BES.

(A) Worked Scenerio
=================
-> when you enable folder redirection for a folder from a device
-> FolderRedirect field = 1
-> FolderAttributes field = 12

(B) Failed Scenerio
===============
-> when you enable folder redirection for a folder using the Blackberry Manager
-> FolderRedirect field = 1
-> FolderAttributes field = 4

After we wrote an agent to change FolderAttributes field = 12 and after a couple of enabling from the device, it worked.

I hope in BES 4.1.5, this will be fixed. Meanwhile, we can only tell the new users that sorry you can only the Inbox and Sent folders messages for the message prepopulations.
__________________
Native but 4th class citizen of a nation governed by idiots who import congestions & contention.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

5Set EZP2010 High-Speed USB SPI Programmer Support 24、25、93 EEPROM Win 7
$61.75
5Set EZP2010 High-Speed USB SPI Programmer Support 24、25、93 EEPROM Win 7 pictureUV Ultraviolet LIGHT EEPROM EPROM Erasable Through hole Chips Chip ERASER Timer
$20.5
UV Ultraviolet LIGHT EEPROM EPROM Erasable Through hole Chips Chip ERASER Timer pictureMITSUBISHI F-EEPROM-2 EEPROM CASSETTE *USED*
$20.0
MITSUBISHI F-EEPROM-2 EEPROM CASSETTE *USED* pictureALLEN BRADLEY EEPROM CHIP FOR STORING PANELVIEW 1200 CONFIG 2711NM3
$175.0
ALLEN BRADLEY EEPROM CHIP FOR STORING PANELVIEW 1200 CONFIG 2711NM3 picture115 X MICROCHIP 24LC64-I/SN IC EEPROM 64KBIT 400KHZ 8SOIC
$46.9
115 X MICROCHIP 24LC64-I/SN IC EEPROM 64KBIT 400KHZ 8SOIC picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.