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Old 11-05-2007, 07:24 AM   #1 (permalink)
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Default Hard delete for selected users (BES+MS Exchange)

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Hi,

It is possible set this option(on BES) only for selected users (non global) ?
Several users wants move mails to PST file, when this option is turned on, mails from blackberry are removed.

THX & Regards
Marcin
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Old 11-05-2007, 08:23 AM   #2 (permalink)
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No, sorry, it's turned on at the server level.

Perhaps the users could adjust their devices so the 'Delete On' is not set to 'Mailbox & Handheld'?
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Old 11-05-2007, 09:02 AM   #3 (permalink)
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Quote:
Originally Posted by juwaack68 View Post
No, sorry, it's turned on at the server level.

Perhaps the users could adjust their devices so the 'Delete On' is not set to 'Mailbox & Handheld'?
Thank You for answer.
I have example BB device and when I set 'Delete ON' to 'Mailbox & Handheld' or 'Handheld', messages are also deleting.
Any ideas ? Could I block reconcile deleted messages on handheld ?
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Old 11-06-2007, 01:42 AM   #4 (permalink)
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If you have the HH set to only delete on the HH nothing will be removed from their server mailbox ... I guess I don't really understand your situation.
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Old 11-06-2007, 12:53 PM   #5 (permalink)
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Quote:
Originally Posted by hdawg View Post
If you have the HH set to only delete on the HH nothing will be removed from their server mailbox ... I guess I don't really understand your situation.
OK, my mistake. In previous post I didn't write that messages was deleted from BB during wireless synchro.
When I set 'Delete ON' to 'Mailbox & Handheld' and later remove message on BB then the message is also removed from outlook - so it's OK.
When I set 'Delete ON' to 'Handheld' and later remove message on BB then the message is not removed from outlook - and it's also OK.
I know that setting is for synchro deleted messages between BB and outlook (in this direction)

I think myself, when 'hard delete' on 'BES' is turning 'on' and mails are redirecting to PST file in outlook, messages in blackberry always will be deleted, so there is no workaround for the problem.
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Old 11-06-2007, 05:04 PM   #6 (permalink)
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Was there a question? Sorry, I'm having a real hard time understanding you.
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