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Old 11-05-2007, 04:09 PM   #1 (permalink)
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Unhappy Wireless Calendar Sync not working

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I recently installed Blackberry Enterprise Server Express for Small Business (the version with one free license).
Before the install, I received an error about CDO.DLL, however I was still able to continue with the installation.
Unfortunately I did not write down the specific error.

Currently I have 2 devices on the server (having bought a second license), but the wireless calendar sync is not working.
After some research I found this probably stems from the CDO.DLL issue.
The BES exists on a SBS 2003 network, with the SBS server on a different machine, and the BES is on a seperate server, as recommended.

I checked the version of the CDO.DLL on the SBS / Exchange 2003 server and it is 6.5.7638.2.
The same file does exist on the BES under C:\windows\system32, however I am unable to register the dll.

I run "regsvr32 c:\windows\system32\cdo.dll" from command prompt and get the following error:
RegSvr32 "LoadLibrary("c:\windows\system32\cdo.dll") failed - The specified Module could not be found."

In Blackberry Manager, Wireless Calendar is enabled for each profile, as well as on each handheld.
Both users have items in their calendar, and they will not show up on the Blackberry 8310.

I do not know if this is related or not, but when I select Applications Installed, Application Registry, Devices Registered, or Monitor Messages under my https://SERVER in Blackberry Manager, I get the message "The service is unavailable."

EDIT: Also, I wanted to mention that we do not use the Desktop Manager software. When we get new devices, I just plug them into the server, assign the device to their profile and then activate it.

Any help here would be greatly appreciated!

Last edited by Hipnotik : 11-05-2007 at 04:14 PM.
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Old 11-05-2007, 11:42 PM   #2 (permalink)
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Did you install the Exchange 2003 SP2 System Manager on the BES or did you just copy the dll?
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Old 11-06-2007, 08:34 AM   #3 (permalink)
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I just copied the DLL, I was just following the online BES installation tutorials from their website and it didn't mention anything about installing Exchange SP2 on it.
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Old 11-06-2007, 09:58 AM   #4 (permalink)
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Quote:
Originally Posted by Hipnotik View Post
I just copied the DLL, I was just following the online BES installation tutorials from their website and it didn't mention anything about installing Exchange SP2 on it.
Well, on the BES there is System Manager installed. The mapi32.dll should be the same as Exchange server mapi32.dll. All the SP's you will apply to the Exchange server should be used even for your BES server with ESM installed.
That will preserve same version of those files. Also some patches are required for ESM.

Doh, i thought this is a different thread, but my advise is still the same. You can skip the mapi32.dll talk and be sure you have the same version of the ESM.

Last edited by Dookie : 11-06-2007 at 10:00 AM.
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Old 11-06-2007, 12:17 PM   #5 (permalink)
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Ok I confused because the online documentation never mentioned having to install the ESM, and since BES is on a stand-alone server it does not have Exchange System Manager on it. I need to install it?
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Old 11-06-2007, 04:02 PM   #6 (permalink)
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Yes, and you should apply all exchange patches you've applied to your mailbox server to the BES Server. Service Packs and Hotfixes.
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