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Old 11-06-2007, 05:08 AM   #1 (permalink)
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Default Deleted Spam on BB not deleted in Mailfile

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When deleting Spam on the BB it doesnt delete in Notes Mailfile.
Affects only one user (as far as is know) , and only spam, all other mails are deleted on server and bb .
Any idea ?
Old 11-06-2007, 08:42 AM   #2 (permalink)
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Assuming that reconciliation settings are set correctly on the handheld and on the BES server for this user, I'd suspect the state datebase first, then once you rule that out, I'd look at the mail file itself (run the fixup, updall -R, and compact utilities against it - failing that, try taking a new replica or a new copy of the mail file, or reapply the default mail template).

does this user have a lot of documents (>1000) in his/her Inbox view, or does he/she have a lot of folders/views in the mail file?

but these are just wild guesses.

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Domino 7.0.4FP1 | BES 4.1.6 MR-7 | 42 handhelds

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