BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 11-06-2007, 05:08 AM   #1 (permalink)
Thumbs Must Hurt
Join Date: Sep 2007
Model: ALL
Carrier: Different
Posts: 151
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Deleted Spam on BB not deleted in Mailfile

Please Login to Remove!

When deleting Spam on the BB it doesnt delete in Notes Mailfile.
Affects only one user (as far as is know) , and only spam, all other mails are deleted on server and bb .
Any idea ?
Old 11-06-2007, 08:42 AM   #2 (permalink)
CrackBerry Addict
Join Date: Jul 2005
Location: Solon, OH, USA
Model: 9000
PIN: 20878533
Carrier: ATT
Posts: 708
Post Thanks: 0
Thanked 0 Times in 0 Posts

Assuming that reconciliation settings are set correctly on the handheld and on the BES server for this user, I'd suspect the state datebase first, then once you rule that out, I'd look at the mail file itself (run the fixup, updall -R, and compact utilities against it - failing that, try taking a new replica or a new copy of the mail file, or reapply the default mail template).

does this user have a lot of documents (>1000) in his/her Inbox view, or does he/she have a lot of folders/views in the mail file?

but these are just wild guesses.

Sync Problem Read/Unread messages

Lotus Notes personal folders

Attachment Error on 8700 G
Domino 7.0.4FP1 | BES 4.1.6 MR-7 | 42 handhelds
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.