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Old 11-06-2007, 07:46 AM   #1 (permalink)
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Default Messages disappearing from BES mailbox

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Hi @all

Does anybody know of a reason why massages from a certain and always the same sender would disappear from the BES mailbox on the BB device? They are still there in Exchange/Outlook just not on the device.

Deletion was sorted out.
The BB device is running BIS & BES.


Any ideas?

Thanks
Adra

Last edited by Adramalech : 11-06-2007 at 10:25 AM.
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Old 11-06-2007, 08:05 AM   #2 (permalink)
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Quote:
Originally Posted by Adramalech View Post
Hi @all

Does anybody know of a reason why massages from a certain and always the same sender would disappear from the BES mailbox on the BB device? They are still there in Exchange/Outlook just not on the device.

Deletion was sorted out.
The BB device is running BIS & BES.


Any ideas?

Thanks
Adra
Is there a mail client side rule that's processing/deleting the message - e.g. in Outloook or similar. If this was a server side rule the the mail should never get delivered to the BB.
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Old 11-06-2007, 08:13 AM   #3 (permalink)
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I just opened the users mailbox on my WS and there is indeed a rule (client only).

I cannot edit it therefore. But still, the messages in question are in the inbox of Outlook which really puzzles the heck out of me.
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Old 11-06-2007, 08:50 AM   #4 (permalink)
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Might be a filter set up server side for that device..? /shrug

I'd be upset too if my "massages" were missing; the heck with the "messages."
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Old 11-06-2007, 10:24 AM   #5 (permalink)
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Yeah, massages are somewhat better than messages anyway... (need to edit the topic title)...
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Old 11-07-2007, 04:54 AM   #6 (permalink)
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There's onloy the 'To % BCC' and 'CC' default filters on the device. Any other suggestions?

P.S.: Enabled is set on both to false...

Last edited by Adramalech : 11-07-2007 at 04:56 AM.
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