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Old 06-16-2005, 03:04 PM   #1 (permalink)
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Question How to Change Firewall Settings?

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on the backberry itself, in pref's, it has a firewall setting (enable/disable) it wont allow me to change it from the blackberry, is there a way from the BES to change that setting? I am new to BES. If there is a site that answers many basic questions like this, please post a link.

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Old 06-16-2005, 03:18 PM   #2 (permalink)
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Try the FAQ posted in the general forum.
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Old 06-16-2005, 03:28 PM   #3 (permalink)
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Quote:
Originally Posted by bfrye
Try the FAQ posted in the general forum.
I skimmed through most of the FAQ's. There isnt much for BES Admin's. Its mainly end user kind of stuff.
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Old 06-16-2005, 10:51 PM   #4 (permalink)
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Do you have an IT Policy? I think you can set what you need there.
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Old 06-16-2005, 11:24 PM   #5 (permalink)
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I couldn't find anything about a firewall setting within the available default IT Policy listings, btw. Of course, I only briefly skimmed over them.
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Old 06-17-2005, 02:22 PM   #6 (permalink)
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nothing in there either.....anyone else have any suggestions?
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Old 06-17-2005, 03:33 PM   #7 (permalink)
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May not be related, but I had a user the other day that couldn't enable bluetooth. (Our policy does not restrict it). Had them pull the battery to force a reset. Worked like a champ afterward. Could be the same unless it is happening to all your devices. BTW is it enabled or disabled currently?
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Old 06-17-2005, 03:47 PM   #8 (permalink)
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Quote:
Originally Posted by Bjgrim
May not be related, but I had a user the other day that couldn't enable bluetooth. (Our policy does not restrict it). Had them pull the battery to force a reset. Worked like a champ afterward. Could be the same unless it is happening to all your devices. BTW is it enabled or disabled currently?
just tried the battery thing, still wont let me change it.

it is currently enabled, and my menu options are as follows:

Hide Menu
Reset Settings
Save
Close

I have looked at every opion possible within the BB Manager and the Handheld Config Tool and Server Config.....have not even seen anything that resembles a firewall config.
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Old 06-17-2005, 04:01 PM   #9 (permalink)
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I believe the carriers also have the ability to push out restrictions within their service books. This may be one of them. Who is your carrier?

I just checked my Cingular and I can't change it either. Of course, I have never wanted to. My 7270 can be changed though. I'll drop it back into the same policy as my 7290 and post later if it is the BES policy locking it down for some reason.

Dumb question... Why would you want to disable it?
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Old 06-17-2005, 04:04 PM   #10 (permalink)
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Quote:
Originally Posted by Bjgrim
I believe the carriers also have the ability to push out restrictions within their service books. This may be one of them. Who is your carrier?

I just checked my Cingular and I can't change it either. Of course, I have never wanted to. My 7270 can be changed though. I'll drop it back into the same policy as my 7290 and post later if it is the BES policy locking it down for some reason.

Dumb question... Why would you want to disable it?
I am with Cingular as well....I dont really want to disable it, I want to add hosts to be allowed. I am unable to connect to AIM via Ramble IM.....maybe im barking up the wrong tree.

Thanks.
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Old 06-17-2005, 04:06 PM   #11 (permalink)
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I just set up Ramble this morning and had no problems. Do you get an error? Are you on a BES with MDS?
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Old 06-17-2005, 04:09 PM   #12 (permalink)
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Quote:
Originally Posted by Bjgrim
I just set up Ramble this morning and had no problems. Do you get an error? Are you on a BES with MDS?
no error, just trys to connect forever and never connects.

I dont know If i am using a MDS....I just got all the BB stuff with my company dumped on me this week (previous guy quit)....so I am learning how it all ties together and works.
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Old 06-17-2005, 04:09 PM   #13 (permalink)
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oh yeah....I can connect to websites via browser. does that mean I am using a MDS?
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Old 06-17-2005, 04:15 PM   #14 (permalink)
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Wirelessly posted (BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

From the berry main screen(not ramble) go into options. There will be a settings page for sra ramble. Change the network connection to use MDS TCP. Try logging in again.
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Old 06-17-2005, 04:20 PM   #15 (permalink)
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You can only use MDS if you are connected to a BES....or you currently use a hosted BES/MDS provider.
If you are using a service provider...then you are either using your Internet Browser thru BIS (could be RIM or another provider) or a WAP browser, which connects thru a WAP gateway. BIS stands fro Blackberry Internet Service.
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Old 06-17-2005, 04:32 PM   #16 (permalink)
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Quote:
Originally Posted by dev
You can only use MDS if you are connected to a BES....or you currently use a hosted BES/MDS provider.
If you are using a service provider...then you are either using your Internet Browser thru BIS (could be RIM or another provider) or a WAP browser, which connects thru a WAP gateway. BIS stands fro Blackberry Internet Service.
I am using a BES....

Bjgrim, I changed the MDS TCP setting in ramble. Still cant connect :/
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Old 06-17-2005, 04:36 PM   #17 (permalink)
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Wirelessly posted (BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

Ok, try resetting your firewall and trying again. What error are you getting exactly?
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Old 06-17-2005, 04:39 PM   #18 (permalink)
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Quote:
Originally Posted by Bjgrim
Wirelessly posted (BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

Ok, try resetting your firewall and trying again. What error are you getting exactly?
its not getting an error, it just says "Reconnecting, please what" and it says that forever and is next to impossible to cancle it.

As far as resetting the firewall, do you mean my network firewall?
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Old 06-17-2005, 04:40 PM   #19 (permalink)
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Wirelessly posted (BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

Just had a thought. Is it possible that your corporate firewall is blocking the port that Ramble is using? I don't know an alternative port off the top of my head, but that could be it.
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Old 06-17-2005, 04:42 PM   #20 (permalink)
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Quote:
Originally Posted by Bjgrim
Wirelessly posted (BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

Just had a thought. Is it possible that your corporate firewall is blocking the port that Ramble is using? I don't know an alternative port off the top of my head, but that could be it.
that could be it. I can use AIM on my desktop at work, i just assumed it would work. I believe ramble uses 1024, correct?
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