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Old 11-08-2007, 04:28 PM   #1 (permalink)
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Default Noob needing help with Blackberry Browser vs Internet Browser

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I'm very new to the ENTIRE bes scene, don't know much about it at all (I have a strong technical background, just no experience with BES). I just started a new job with the server all ready configured and within three days did a full migration from Nextel 7510's to Verizon 8703e's.

Everything is shapening up nicely. The data plan and broadband plan works great on the phones prior to enterprise activating them. Once that is done, we cannot browse the net. I changed the options on the device to Internet browser and it works.

Any suggestions on how I can get it to work under blackberry browser? Does it really matter which is active?

This is a Windows Server 2003 BES (something like that, don't have time to check)

Any help is greatly appreciated. I've been reading and searching here for 2 weeks and everything has been very helpful thus far

Last edited by Nkon : 11-08-2007 at 04:32 PM.
Old 11-08-2007, 05:03 PM   #2 (permalink)
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Default BB Browser vs Internet Browser

I have had to do some of the same research, in conjuction with BES 4.1 for Exchange.

In that scope, my research so far indicates that

the BlackBerry Browser is most commonly used when accessing sites on the corporate Intranet, but can be also used to access the Internet by going out through the corporate network first.

the BlackBerry Browser cannot be used where the MDS Connection Service is not running on the BES

the Internet Browser allows you to connect to the web pages through a direct connection to the provider's network. It can be removed from or disabled on the handheld by a specific IT Policy.

I have verified the above research through my own testing. Hope this helps you as it helped me. If any of you more experienced admins has any further information please post.
Old 11-08-2007, 08:05 PM   #3 (permalink)
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What guppy413 said is accurate. The BlackBerry browser connects to the internet using your BES as a proxy. The Internet Browser connects directly to the internet.
This is an important consideration because:
- Only the BlackBerry browser can access your intranet.
- The cost to your company for the two types of access may differ. For example, we have unlimited no-charge internet access via the BES, but direct internet connectivity is done on a per-kB basis. So it's in our best interest to remove access to the Internet Browser for most/all of our users.
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