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Old 11-09-2007, 01:47 PM   #1 (permalink)
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Default BES 4.1 SP4 MR3 - Now Available (For Exchange)

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New Items (not included in MR1 and MR2):

Known Issues
Wireless Calendar Synchronization
SDR 144896
In BlackBerry Enterprise Server Version 4.1 SP4, in some circumstances, if an organizer sends an invitation for a recurring meeting from Microsoft® Outlook® to both BlackBerry devices users and users without BlackBerry devices, and then updates an instance of the meeting using the BlackBerry device, users without BlackBerry devices cannot accept the update.

Fixed Issues
BlackBerry Dispatcher
SDR 149372

In BlackBerry Enterprise Server Version 4.1 SP4, in certain circumstances, if the BlackBerry Dispatcher detected that two users had the same PIN, the PIN was deleted from both users.

In BlackBerry Enterprise Server Version 4.1 SP4 MR3 and later, this issue is resolved.

BlackBerry Messaging Agent
SDR 149739
In BlackBerry Enterprise Server Version 4.1 SP4, in certain circumstances, after activating a user, the PIN for the BlackBerry device was not added to the user information and messages were not delivered.

In BlackBerry Enterprise Server Version 4.1 SP4 MR3 and later, this issue is resolved.

SDR 146580
In BlackBerry Enterprise Server Version 4.1 SP4, after a recurring meeting request is updated for both a user with a BlackBerry device and a user without a BlackBerry device, an error occurred when the user with a BlackBerry device tried to accept the updated request using Microsoft® Outlook®.

In BlackBerry Enterprise Server Version 4.1 SP4 MR3 and later, this issue is resolved.

SDR 140126
In BlackBerry Enterprise Server Version 4.1 SP4, when using LDAP to look up addresses in the GAL, the display name information was returned, but not the email addresses.

In BlackBerry Enterprise Server Version 4.1 SP4 MR3 and later, this issue is resolved.

BlackBerry Policy Service
SDR 139532
In BlackBerry Enterprise Server Version 4.1 SP4, when you pushed certain applications to BlackBerry devices, some BlackBerry devices might not have been updated with the application.

In BlackBerry Enterprise Server Version 4.1 SP4 MR3 and later, this issue is resolved.

Hosted BlackBerry Enterprise Server
SDR 143604

In BlackBerry Enterprise Server Version 4.1 SP4, if a BlackBerry device user tried to send a message to a distribution list that included another distribution list, the message could not be sent.

In BlackBerry Enterprise Server Version 4.1 SP4 MR3 and later, this issue is resolved.

Secure Messaging
SDR 146700, SDR 143681
In BlackBerry Enterprise Server Version 4.1 SP4, in certain circumstances, if S/MIME was turned on, a memory leak might occur.

In BlackBerry Enterprise Server Version 4.1 SP4 MR3 and later, this issue is resolved.

SDR 128265
In BlackBerry Enterprise Server Version 4.1 SP4, when processing large S/MIME encrypted or signed messages that included an attachment, the BlackBerry Messaging Agent might stop responding.

In BlackBerry Enterprise Server Version 4.1 SP4 MR3 and later, this issue is resolved.

Wireless Calendar Synchronization
SDR 143503
In BlackBerry Enterprise Server Version 4.1 SP4, if the BlackBerry Enterprise Server took a long time to respond to a request for wireless calendar synchronization, the BlackBerry device aborted the request.

In BlackBerry Enterprise Server Version 4.1 SP4 MR3 and later, this issue is resolved.
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Old 11-09-2007, 01:52 PM   #2 (permalink)
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Nice, thanks!
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Old 11-11-2007, 06:03 PM   #3 (permalink)
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What's that scooby ??? RIM is keeping up on the MR releases but isn't on service packs and major releases? Yeah, I know scoob ... here's a scooby snack; err Maintenance Release to help ease the pain.

Ranks Raggy!
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Old 11-11-2007, 06:54 PM   #4 (permalink)
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im guessing this is for Outlook
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Old 11-11-2007, 07:23 PM   #5 (permalink)
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Quote:
Originally Posted by chrisjhg View Post
im guessing this is for Outlook
If by Outlook you mean, Microsoft Exchange, yes. I've updated the topic to further clarify that.
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Old 11-12-2007, 01:25 PM   #6 (permalink)
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Is there any other platform?
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Old 11-14-2007, 10:56 PM   #7 (permalink)
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Default Sdr 146580

Anyone know what the actual error that pops up that the SDR 146580 portion fixes? We are running 4.1 SP4 with MR2 and ever since 4.1 SP4 we have started seeing issues with the old "You cannot respond to a meeting without an organizer. You must add an organizer field to the item." popping up. It is consistently with Blackberry users only. To save time for those that love to help, we are running Exchange 2003 SP2 with the DST hotfixes, so KB892560 does not apply.

Also, I don't know if you guys know it or not, but Microsoft highly suggests turning off all delegates from auto-processing meetings as "tentative" as it can cause issues. We took the suggestion corporate wide and a lot of calendar issues dropped off the radar. If that is the case, why does RIM do so with Blackberry users? Unfortunately when I contacted RIM they told me that it could not be turned off. Can we say option in the registry at least?

Last edited by Highfall : 11-14-2007 at 10:58 PM.
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Old 12-06-2007, 07:47 AM   #8 (permalink)
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Default No "Remote Wipe Reset to Factory Defaults Policy"?

Gents,
I've installed SP4 for BES for Exchange, after that the MR2 and MR3. According to the article at BlackBerry - BlackBerry Support | Knowledge Base, Product Documentation Software & Support Programs KB14202 ("Remove an IT policy from a BlackBerry smartphone") new policy called "Remote Wipe Reset to Factory Defaults" should have been created. This is a new feature which gives us an option to remove IT Policy from a handheld which is so useful while using many IT Policies level at one BB domain... The problem is, in my case, that the policy was not created at all. I just wonder what is your expirience with this feature, if you can see that policy and if not, how do you handle with removing IT policies? Any suggestions why the policy was not created?
Looking forward for your replies.
best regards
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Old 12-06-2007, 08:44 AM   #9 (permalink)
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I just spot-checked 3 4.1.4 servers all at different MR levels and they all have this policy setting. You're not seeing it under the Security Policy Group almost all the way down the list?
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Old 12-06-2007, 09:02 AM   #10 (permalink)
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I actually have a policy called factory reset that I use when someone leaves the company.
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Old 12-06-2007, 05:54 PM   #11 (permalink)
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I dont need to apply any of the previous maintenance releases do I? As long as I'm running 4.1 SP4 I can go right to MR3?
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Old 12-06-2007, 06:01 PM   #12 (permalink)
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Quote:
Originally Posted by rsenio View Post
I dont need to apply any of the previous maintenance releases do I? As long as I'm running 4.1 SP4 I can go right to MR3?
correct; Maintenance Releases just as Service Packs are cumulative.
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Old 12-07-2007, 08:35 AM   #13 (permalink)
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Default Remove IT Policy continues...

That's really anoying...
I can't see the policy, but maybe I look at wrong place...

BlackBerry Domain -> Global -> Edit properties -> IT Policy -> IT Policy
Administration -> IT Policies

Is it correct? If not, please put here correct path.
thx 4 million,
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Old 12-07-2007, 08:51 AM   #14 (permalink)
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You're not going far enough....

BlackBerry Domain > Global > Edit Properties > IT Policy > Administration > IT Policies > {choose policy to edit} > Properties > Security Policy Group > 'Remote Wipe Reset to Factory Defaults' = True.
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Old 12-07-2007, 12:32 PM   #15 (permalink)
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Default Remote Wipe to Factory Defaults

Thanks for your advice. Now I know how it works.
I will try it out on Monday with a few strongly protected (LOL) handhelds I was trying to restore to factory defaults like hundred times with no results...
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Old 12-11-2007, 03:42 AM   #16 (permalink)
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Default 3rd party applications still there....

Applying the policy that wipes the handheld to factory defaults doesn't remove application like yahoo messenger. Do I make it right?
1. Assign IT Policy (Remote Wipe Reset to Factory Defaults)
2. Erase and disable handheld is send to device.
3. Device is wiped.
4. 3rd party applications still there... :(

Any suggestions?
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Old 12-11-2007, 05:07 AM   #17 (permalink)
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Quote:
Originally Posted by sredni View Post
Applying the policy that wipes the handheld to factory defaults doesn't remove application like yahoo messenger. Do I make it right?
1. Assign IT Policy (Remote Wipe Reset to Factory Defaults)
2. Erase and disable handheld is send to device.
3. Device is wiped.
4. 3rd party applications still there... :(

Any suggestions?
What version of software is on the handheld?
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Old 12-11-2007, 05:25 AM   #18 (permalink)
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Default Software

I use BlackBerry Operating System Downloads - BlackBerryFAQ to download the lastest software for my handhelds (8700f in Orange, Poland). I use DM ver. 4.3. The software I use currently is T-Mobile 4.2.1.107 because the lastest for Orange Poland is 4.1.0.391, and the T-Mobile was the lastetst for 8700 I have found. Would you suggest a better way to deal with software updates?
thx for backing me up
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Old 12-11-2007, 05:37 AM   #19 (permalink)
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Quote:
Originally Posted by sredni View Post
The software I use currently is T-Mobile 4.2.1.107 because the lastest for Orange Poland is 4.1.0.391, and the T-Mobile was the lastetst for 8700 I have found
You need at least handheld version 4.2.2 for automatic removal of third-party apps.
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Old 12-11-2007, 06:18 AM   #20 (permalink)
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Default new soft

Well, where can I get it?
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