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Old 11-16-2007, 08:38 AM   #1 (permalink)
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Default Application PUSH problem

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Hi ,

Ihave an application written in java that uses persistance api and wanted to push this application to some blackberries. My blackberry admin tells us that the push is not happening and the cause may be because the application. Could this be true ? i was able to install the same application using the ALX and COD files in the desktop manager.

Also the according to the admins there is not error in the logs as well , the only anamoly is that the following lines (masked the mail & pin) were repeated

40000] (11/15 20:27:56):{0x1584} {xxx@xxx.com, PIN=xxxx, UserId=8055}RequestHandler::HandleITADMINDataComma nd - ITPolicy Success Ack for the command SET_IT_POLICY_COMMAND - Processing packet, Tag=9200000
[40000] (11/15 20:27:56):{0x1584} {xxx@xxx.com, PIN=xxxx, UserId=8055}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=9200000
[40000] (11/15 20:27:56):{0x1C54} [SRP] Send status DATA_ACCEPTED, Tag=9200000


Can somebody help me ?

Also would be great if someone can tell how to troubleshoot applications failing to push.


thanks
krishnan
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Old 11-16-2007, 01:30 PM   #2 (permalink)
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This log isn't an anomaly, but rather an ack of an IT Policy ...

Is the application set to be deployed wirelessly? This is most likely a problem in the config of the deployment.
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Old 11-16-2007, 04:24 PM   #3 (permalink)
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If the app does not appear in the logs at all, then it may not be set to wireless like hdawg said.

I'm also going to assume you have configured an application control policy for Optional or Required, assigned that to the application and assigned the configuration to the user.
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Old 11-16-2007, 04:29 PM   #4 (permalink)
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Quote:
Originally Posted by DarkWater View Post
If the app does not appear in the logs at all, then it may not be set to wireless like hdawg said.

I'm also going to assume you have configured an application control policy for Optional or Required, assigned that to the application and assigned the configuration to the user.
thanks for the replies .. am still waiting myself to have a look at the logs. don't see any movement until monday
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