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esmith_ts 11-16-2007 10:36 AM

Limit what contacts are pushed or edited?
We have a recent install of BES (Express, if it matters) and there is currently only a single user in the system.

He is currently getting pushed his personal contacts (good), the global contacts (fine, although not necessary), and then several other contact folders that he does not want (long story as to why they are there - multiple offices in multiple countries, if an office goes down, this guy has to email contacts in this db to alert them).

How can we configure the server so that UserA gets only personal contacts, UserB gets personal contacts and global contacts, and in general configure who sees what contacts (assuming they are separate books in their Outlook)?

I can see how to not have any contacts sent to the user, but I don't see a way to have more control than that - is it possible?

I have done several searches on here and didn't turn anything up, so apologies if this has been covered already.

SDM2nd 11-16-2007 11:50 AM

I believe in older versions, the BES only saw the first level folder of contacts. We used to instruct clients to have sub folders, for contacts not needed on the device. There was probably a complaint to RIM, and now the BES will push all the contacts that are seen under the contacts folder in Outlook (regardless of sub folder levels).

Inform your clients to place all contacts not wanted on the device, in a second folder under the root of the outlook mailbox. (or under any other folder than Contacts). The device will see the changes almost immediately if I recall correctly.

Note: You will also get asked this request if they pair, via bluetooth, their devices to their handsfree system in their cars (BMW, etc). People with many contacts take forever to sync with their car everytime, so using only Primary contacts in the Outlook Contact folder, speeds up the BlackBerry bluetooth sync process with their car.

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