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Old 11-23-2007, 07:01 AM   #1 (permalink)
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Default Error sending IT Policy

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Hi All,

Another problem for you BES masters
Again I reiterate im new to BES admin so go easy on me.

I have bes 4.1 SP4 working ok it seems throuygbarring internet acess on another thread discussion.
I have also noticed I get IT Policy Status: Error
If it try to resend it usual fails. Strangely though it does not happen with all devices.

I have not ammended the IT policy, its still default.
Can anyone advise what could be wrong or tests/checks I can do to provide you with more fault detail?
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Old 11-23-2007, 07:23 AM   #2 (permalink)
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Is this a new device you are adding to BES or one that is already on BES.

In either case, perform a security wipe and re-add to BES.
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Old 11-23-2007, 08:05 AM   #3 (permalink)
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Without seeing server logs it would be hard to say. Your best option is to go with x14's suggestion at this time.
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Old 11-23-2007, 08:15 AM   #4 (permalink)
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Quick test could be if you have more than one BES attached to the same dB try moving from one to another which does a reactivation, other wise wipe and reactivate.
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