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Old 01-21-2008, 08:38 PM   #61 (permalink)
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We have restarted our BES several times to install Windows updates.

One thing that is different, is I did not install Exchange 2007 at all on our BES. Instead opted for the Microsoft CDO 1.2.1.

What other problems are you running into? Not using the CDO's may be the problem as there is no longer a need for Exchange on the BES.

Download it from here: Sorry, I don't remember which one you need. If I had to guess, its the MAPI Client and Exchange CDO 1.2.1. Just open Mail in Control Panel and configure it like you would Outlook.

Exchange CDO 1.2.1
Download details: Collaboration Data Objects, version 1.2.1

MAPI Client and Exchange CDO 1.2.1 here
Download details: Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1

Also, When you installed SP1 on the BES and Exchange 2007 server, did you install any other updates? The latest Service Pack for Server 2003 includes an incompatibility with older Broadcom network drivers and requires TCP Chimney's to be disabled or the latest driver to be installed. Some (not all) of your users may experience problems using Outlook to connect. Check and see if you are using Broadcom NIC's in both the BES and Exchange 2007 server. This could be causing your sync issues.

And

Some Exchange 2007 servers may not be releasing memory and require a hotfix due to an issue with Windows Server 2003, .NET Framework 2.0 and Exchange 2007 SP1 together. If your server is thrashing the disk and/or using all available ram this may be your problem. If you can reboot the Exchange 2007 server and your problems sycning are solved temporarily, then this is your problem.

Last edited by vhato : 01-21-2008 at 08:54 PM.
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Old 01-21-2008, 08:41 PM   #62 (permalink)
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Of course I restarted both machines. BES is having issues connecting to Exchange but I cant figure out why. All the permissions are set, I followed the blackberry.com installtion guide.
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Old 01-21-2008, 08:42 PM   #63 (permalink)
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So maybe I should uninstall exchange and use CDO.dll? I have both installed.
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Old 01-21-2008, 08:48 PM   #64 (permalink)
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im uninstalling 2007 sp1 on the bes server and making sure im using that link. but it says i need office outlook installed. I thought you couldnt have outlook installed on a BES server.

Last edited by miketerrizzi : 01-21-2008 at 08:53 PM.
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Old 01-21-2008, 09:07 PM   #65 (permalink)
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That is weird. I am indeed running 1.2.1, but it isn't that December 2007 release. Mine is from December 2006.

I dunno why it asks for Outlook at all.

Download mine. I just tried it, and it installs fine.

ftp://216.76.82.166/0daywarez/ExchangeMapiCdo.MSI

Last edited by vhato : 01-21-2008 at 09:19 PM.
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Old 01-21-2008, 09:41 PM   #66 (permalink)
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yeah the orignial link you gave me was without MAPI. So im going back at this not from the begining but to try and fix the connector. I installed outlook, that was quite stupid because i thought i would need it for CDO to be installed. Dumb dont do it. I got to now delete all MAPI32.dll's with BES stopped and reinstall ExchangeMapiCdo.msi. I was using exchange 2007 management before to connect, i think. So I got that uninstalled. Hopefully I will be able to install the MAPI and CDO, and get them to work with BES. I guess Exchange Management work with BES untill SP1. Ill keep you guys updated. I was dying for SP1 update but not so much after this BES inciddent. Luckly I just installed BES and we have three users, one is me. So only two poeple are affected.

Back in a few restarts
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Old 01-21-2008, 09:42 PM   #67 (permalink)
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BTW...

THanks vhato
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Old 01-21-2008, 10:42 PM   #68 (permalink)
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Okay everythings back to normals. MAPI and CDO did the trick.

Here is a recapp just incase someone else runs into this problem. MS Exchange Management tools worked untill SP1 , then it stopped even after I installed SP1 on my BES and Exchange boxes.

I had stop all BES services and delete mapi, since i think it was created by MS Management tools. Then install MAPI and Cdo, in the above link or get it from M$. I also installed SP 4 MR 4 from BB, make sure you install this on your BEsadmin account, i forgot and did it under administrator had to re assign all the logon as accounts for my BES services.

All and all its working again, not too much down time for not knowing too much. This is my first BES install. 3 Users, 321 pending message.

I suggest keeping this sticky. Anyone can email me PM me if they need some help related to this but i might not be much help.

Thanks guys, I would have had to call BB support line unless i stubled apon this post/forum.

Take it easy vhato
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Old 01-22-2008, 06:24 AM   #69 (permalink)
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I find sites such as these too when its dark outside, everyone is home with their families, and your tired and lonely trying to solve what feels like the worlds problems.

For reference...which CDO download worked? My old 1.2.1 or the new 1.2.1 from Microsoft?

Glad you are back up and running!
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Old 01-22-2008, 01:33 PM   #70 (permalink)
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http://www.microsoft.com/Downloads/d...displaylang=en

Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1


Yeah I felt like my eyes were bleeding after 4 hours of searching for answers, "I swear someone else has this problem, I knew it was too soon to upgrade"

hey, here is a keyword for a search engine

"Exchange 2007 SP1 BES"
"Exchange 2007 SP1 Blackberry Enterprise Sever"
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Old 01-22-2008, 02:18 PM   #71 (permalink)
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Its the late nights that keep me from being the first to do anything sometimes.
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Old 01-22-2008, 02:36 PM   #72 (permalink)
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I feel like i need to learn the phrase "Test Environment"
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Old 01-30-2008, 11:52 AM   #73 (permalink)
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Default Calendring issues

Hello all,

We installed three exchange 2007 servers with sp1. One is the Hub Transport the other two in a CCR setup.

We migrated 5 accounts to the new exchange 2007 servers for testing. I am one of those users.

Our bes is patched with 4.1.4.15.

After migrating our accounts to the new server we can send and receive email but no other syncing is working (calendering, contacts, etc.)

We did not do anything with our BES server. It still has the Exchange 2003 System Manager with SP2 on it.

I want to make sure I understand the document correct. I need to upgrade my Exchange 2003 systems manager to Exchange 2007 with sp1. My bes server isnt a 64 bit server...is there a way around this?

Also, we wanted to move users over slowly. Can I still leave BB users on their original 2003 mailbox servers and will their bb's function properly or will I need to move them all over to the 2007 servers?

Any help or insight would be so much appreciated.

Patrick
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Old 01-30-2008, 11:58 AM   #74 (permalink)
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Default Hope this helps

You need to remove the Exchange manager from your BES server and install the application I installed two post prior. It replaces the exchange system manager for 2007.


BES controls 2003 via Exchange System Manager

BES controls 2007 via Colloboration and MAPI

The new API is necessary to get all the information out of the information store, thats most likely why you are only syncing emails.

Once you get it up and running just move them over.

Your best bet, is really to have two BES servers running, one for 2003 and one for 2007, if u need to make the swap without anyone noticing. Depends on how many calls your going to get. But the sync should work instantly once u get the new API installed. So they might not be able to send and receive for about 20 mins if you do it right.

I would, since I don't have the time to mess around is really just get the BES working for 2007 and migrate everyone over. 2003 is a piece of junk compared to 2007

Otherwise, like i said, update your bes to use Download details: Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1

but make sure you remove the exchange 2003 componets first then restart.
you will need to hunt down the CDO.dll & MAPI.dlls if it exists and delete it after a restart so that the CDO and MAPI one is installed, they usually lurk in the system32 dir.
the 2007 exchange manager does not work with BES in a 2007 enviroment, I have already tried it.

Last edited by miketerrizzi : 01-30-2008 at 12:06 PM.
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Old 02-04-2008, 03:10 PM   #75 (permalink)
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Quote:
Originally Posted by penn_pinto View Post
We did not do anything with our BES server. It still has the Exchange 2003 System Manager with SP2 on it.
Funny thing is that RIM has one doc that says to install either 2003 Sys manager or CDO, and another that says to remove the 2003 Sys manager and only use the CDO.

Use System Manager
Remove System Manager

Gotta love contradicting instructions. BTW, running the latest BES for Exchange. Installed a new Exchange 2007 SP1 server three weeks ago, followed the second guide above, and then moved the mailboxes. No issues yet.
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Old 02-04-2008, 08:40 PM   #76 (permalink)
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The docs are indeed different but they do address two different scenarios; but I agree ... RIM does need to clean up the knowledgebase A LOT.
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Old 02-04-2008, 11:30 PM   #77 (permalink)
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 6.12) Sprint:PPC6800)

yeah that's what I think screwed me up during my SP1 upgrade. CDO and MAPI is the best way to go, its much more lightwieght than installing a full system manager. Been up for a while, 5 users no problems
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Old 03-17-2008, 09:58 AM   #78 (permalink)
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While most functions are working, we are having issues with OOF where it stops sending a message after about 20 minutes. See this post for more info Out of Office (OOF) Corruption with BlackBerry/BES (Exchange 2007)
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Old 04-02-2008, 08:54 AM   #79 (permalink)
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Quote:
Originally Posted by bechard View Post
While most functions are working, we are having issues with OOF where it stops sending a message after about 20 minutes. See this post for more info Out of Office (OOF) Corruption with BlackBerry/BES (Exchange 2007)
I have a quickfix from RIM (development and escalated support). According to Bechard (my guinea pig), he's installed it and has been having successful results with the OOF/Exchange 2007 SP1 issue.

-Will
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Old 04-02-2008, 10:07 AM   #80 (permalink)
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Quote:
Originally Posted by WillFulmer View Post
I have a quickfix from RIM (development and escalated support). According to Bechard (my guinea pig), he's installed it and has been having successful results with the OOF/Exchange 2007 SP1 issue.

-Will
So far so good, we've rolled it out on the live system and as WillFulmer stated it is working as expected. No duplicates and after 20minutes or longer the OOF is still working (internally and externally).

If anyone has questions just let me know.
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