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Old 06-24-2005, 08:33 AM   #1 (permalink)
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In light of the recent problems RIMM has had with its network availaility, how are you as a BES Admin keeping abreast of the network availability?

In the old days, RIMM had a link on their page that showed network status. This link is no longer there.
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Old 06-24-2005, 08:47 AM   #2 (permalink)
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I have just been giving our service provider (Cingular) a call. Friday they knew what the problem was by the time my call got through (a few minutes on hold) - took them a little longer on Wednesday.
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Old 06-24-2005, 09:46 AM   #3 (permalink)
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Yeah Cingular was able to tell me also, but still I had to spend time troubleshooting my BES server because the CIO thought the problem was on our side..it wasn't until he realized that we couldn't PIN each otehr that the problem was at RIM or the SP

A link to current network status would be very very helpfull;...
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Old 06-24-2005, 10:18 AM   #4 (permalink)
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I rely on the user community and the mail list for bb network outages to inform me before the higher up's find out so I can notify them that it's down.
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Old 06-24-2005, 11:18 AM   #5 (permalink)
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Quote:
Originally Posted by audit
I rely on the user community and the mail list for bb network outages to inform me before the higher up's find out so I can notify them that it's down.
Which mailing list?? I need to get on that one before the next time it happens and I get overrun with requests from my Crackberry zombies!!
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Old 06-24-2005, 11:20 AM   #6 (permalink)
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Quote:
Originally Posted by c-sel
I have just been giving our service provider (Cingular) a call. Friday they knew what the problem was by the time my call got through (a few minutes on hold) - took them a little longer on Wednesday.
I am trying to avoid having to do sort of phone call to Cingular. Their (customer) service has become so bad lately, that I just don't want to call them for anything.
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Old 06-24-2005, 12:46 PM   #7 (permalink)
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http://www.c2security.org/mailman/listinfo/blackberry
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