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Old 12-14-2007, 05:58 PM   #1 (permalink)
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Default Question about replicating Trusted App Key in Groupwise domain

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Hello,

I've been enjoying reading all the postings and now I have to make one of my own.

I've been rolling out our first BES server and its mostly going well. BES is runnning on a 2003 server and email is Groupwise 7.0.1. I can't get users in one of my subdomains to activate their email accounts. I'm pretty sure its because the trusted app key can't be seen in that domain. Here's my question...

How do I get the trusted app key to replicate to that domain? Here's a possible catch, the key I'm using right now has an ip address in it pointing the GW server, it looks like this...DomainPath=\\10.0.0.130\sys\Programs\GRPWIS E as all other manner of UNC paths wouldn't work. Is this going to screw me up? The admin in that domain is able to ping this address and I can add users by searching the system address book so visibility is good. When the BES tries to activate I can see the activation email get to the users account but that's as far as it can go as the server never processes the email from that point on. Can I just copy the trusted app .ini file over to the server in the other domain with the Postoffice on it and if so is there some particular directory it needs to go in?

Any help is appreciated. Thanks.
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Old 12-20-2007, 07:48 PM   #2 (permalink)
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I'm replying to my own post in case anyone else has this problem.

Turns out that the main point of the problem is that my Groupwise subdomain is an external subdomain and a trusted app key generated in a primary domain cannot be copied and used in an external sub domain.

I was told this by Novell Support and by RIM. If anyone knows any different please let me know. Thanks.
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