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Old 06-26-2005, 04:15 PM   #1 (permalink)
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Default Assigning a Sotware Configuration?

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Hi,

Did anyone of you notice this bug? It seems when I assign or deassign a software configuration it blows away all the filters that were set up on the handheld. Any ideas?
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Old 06-27-2005, 02:11 PM   #2 (permalink)
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I haven't noticed that with GW BES, but I find we have to manually remove the software from the device if we remove them from a configuration.
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Old 06-27-2005, 02:27 PM   #3 (permalink)
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I reported this a few days ago:

Assigning / Changing / Removing Software Configuration Deletes Email Filters

RIM says that is the way it is supposed to work, that it clears all config information from the handheld when re- or un-assigining as sw config.

This makes no sense to me, because it seems that only the filters are deleted, and even then, the filters have nothing to do with the handheld sw config and are user-related.

You may want to report this to RIM, if enough ppl complain maybe they will figure it out.
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Old 06-27-2005, 04:19 PM   #4 (permalink)
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I entered in a ticket. The first response I got was that's not supposed to be happening, I responded that i wanted them to verify it in their labs that this is happening.
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