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Old 06-29-2005, 01:35 PM   #1 (permalink)
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Red face BES SBE 4.0 to Enterprise 4.0

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I recently obtained from a local supplier BES 4.0 (5 user) for trial. Supplier gave me BES 4.0 SBE. Installed, worked great. We agreed to purchase and proceeded with the order for 20 users. Supplier gave us 3 additional user packs. I added two successfully but the third generated a message advising that the version installed does not support more than 15 users. Went back to supplier and they provided - a twenty user license, 1 box containing BES 3.6 and another box containing BES 3.6 to 4.0 upgrade.

Am I missing something here? Do I have to uninstall my BES 4.0 SBE, install BES 3.6 and then upgrade to 4.0? What happens to the 12 users I have successfully deployed the BB's to during this period?

Please, any help would be appreciated.

Thanks
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Old 06-29-2005, 01:58 PM   #2 (permalink)
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No you shouldn't I don't think. Just upgrade the new licenses.
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Old 06-29-2005, 02:06 PM   #3 (permalink)
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I tried entering the new license on the server and it would not accept the 20 user advising on version incompatibility. Is there such a thing as a BES 4.0 SBE to BES 4.0 Enterprise upgrade?
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