06-10-2008, 02:21 PM #41 (permalink) New Member   Join Date: Jun 2008 Model: 8310 PIN: N/A Carrier: M3 Wireless Bermuda Posts: 1 Post Thanks: 0 Thanked 0 Times in 0 Posts Please Login to Remove! Thanks WillFulmer. I applied that fix about 4 hours ago (onto version 4.1.4 MR4) and everything seems to be working for me so far. Thanks again. Offline
 06-13-2008, 01:20 AM #42 (permalink) Knows Where the Search Button Is     Join Date: Nov 2007 Model: 8100 PIN: N/A Carrier: vodafone Posts: 30 Post Thanks: 0 Thanked 0 Times in 0 Posts This fix worked perfectly for me and we are noe running it in production. No problems as yet, but I'll post back if we get any issues. __________________ ADMAPI Offline
 06-18-2008, 02:57 AM #43 (permalink) New Member   Join Date: Apr 2008 Model: 8100 PIN: N/A Carrier: O2 Posts: 5 Post Thanks: 0 Thanked 0 Times in 0 Posts Anyone have any update ? Thanks __________________ Thanks Andrew Wharton Offline
 06-18-2008, 08:02 AM #44 (permalink) Thumbs Must Hurt   Join Date: Aug 2004 Location: West Palm Beach, FL Model: 8100 Carrier: T-Mobile Posts: 122 Post Thanks: 0 Thanked 0 Times in 0 Posts After talking to a number of techs that completely denied the fix even exists I was able to get one for 4.1.5 If any one would like the files just PM me. I will try to check the messages every so often. Offline
 06-19-2008, 08:15 AM #45 (permalink) New Member   Join Date: May 2008 Model: 7520 PIN: N/A Carrier: Sprint Posts: 12 Post Thanks: 0 Thanked 0 Times in 0 Posts Here is my update: I took a snapshot of my Blackberry server and installed MR4 and the hotfix from WillFulmer. I am testing it now on my account and I am able to get an Out Of Office message outside the organization. However, when I sent myself a test message I got it twice in the Inbox. Myabe it was a fluk or could be some side effects. I will continue to monitor the situation and see what develops. Offline
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I just encountered this problem. If I am correct, the current best available fix is to install 4.1.4 MR4 (not 4.1.5) and this hotfix, which Blackberry doesn't support. Can someone tell me how to get the fix? Is there a number applied to it to locate it easier?

Quote:
 Originally Posted by arronpitman This fix worked perfectly for me and we are noe running it in production. No problems as yet, but I'll post back if we get any issues.
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Quote:
 Originally Posted by msiegel Can someone tell me how to get the fix? Is there a number applied to it to locate it easier?

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 06-22-2008, 12:08 AM #48 (permalink) New Member   Join Date: Feb 2008 Model: 9550 PIN: N/A Carrier: Verizon Posts: 13 Post Thanks: 1 Thanked 0 Times in 0 Posts Count me in as someone else experiencing this issue. About 550 BB users in an EX07SP1 (rollup1) environment. Just sent a corporate email to BB users on the problem and the workaround - set OOF within full Outlook client and check the OOF from within OWA as well. Anxiously awaiting a supported fix from RIM. Offline
 06-24-2008, 07:07 AM #49 (permalink) New Member   Join Date: Jun 2008 Model: 7100 PIN: N/A Carrier: O2 Posts: 1 Post Thanks: 0 Thanked 0 Times in 0 Posts 4.1.4 MR4 fix worked for us although I did have to remove the existing OOF rules (2007 and legacy) from the users mailbox using MfcMapi before they would then sync correctly. As said by other members if anyone needs the fix PM me with your email address and I can send it on. Regards. Offline
 06-24-2008, 05:38 PM #50 (permalink) New Member   Join Date: Jun 2008 Model: 7100t PIN: N/A Carrier: yes Posts: 1 Post Thanks: 0 Thanked 0 Times in 0 Posts I am also having this issue, and am on Ex07 sp1 rollup2. Waiting for the next release from Blackberry so this madness will stop.... My work around just has the user set their OOF from webmail in both the internal and external reply message as the same message. Offline
 06-30-2008, 06:00 PM #51 (permalink) Thumbs Must Hurt     Join Date: Jan 2007 Location: Seattle, WA Model: 9780 Carrier: T-Mobile Posts: 156 Post Thanks: 2 Thanked 0 Times in 0 Posts Adding my comment to throw this back to the top. I can't believe there are only 50 posts on this issue. Kind of seems to be a show stopper if you ask me! This has halted our Exchange 2007 migration. My manager finally came down on me, asking to open a ticket with RIM (even though it's an apparent known issue to be fixed with SP5 MR1). As with some of you, I contacted RIM support this morning. While the tech was very polite, he seemed completely unaware of an existing hot fix. He did mention Critical Advisory SDR 162722 (which I've seen), but the suggested work around does not work. Livelink - Redirection I really pushed him, asking for any test\beta hot fix they may currently have. He had me run the BBCheck.exe utility and send it to him. They're suppose to get back with me within 24 hrs. Here's our environment - Windows Server 2003 Ver 5.2 (Build 3790.srv03_sp2_gdr.070304-2240 : Service Pack 2) Exchange 2003 - Version 6.5 (Build 7638.2: Service Pack 2) Exchange 2007 - Version 8.1 (Build 240.6) BES - Version 4.1.4 MR4 (Rollup) (Bundle 134) MAPI32.DLL: 6.5.7888.0 CDO.DLL: 6.5.7888.0 Offline
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Quote:
 Originally Posted by JavaJunkee BES - Version 4.1.4 MR4 (Rollup) (Bundle 134)
Well since you are on the correct BES version for this "unoffical" patch that RIM is denying the existence of, feel free to PM me with your email address and I can send you the files to get OOA working. I installed it less than a month ago and so far no issues have surfaced. However, I am keeping my snapshot around just in case something does.
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 07-02-2008, 07:09 AM #53 (permalink) New Member   Join Date: Jul 2008 Model: 8810 PIN: N/A Carrier: Verizon Posts: 1 Post Thanks: 0 Thanked 0 Times in 0 Posts Do you guys also have the issue of not being able to change the out of office message with Outlook 2003? I am running Exchange 2007 SP1 as well as BES 4.1.4.26. Thanks, Frank Offline
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Quote:
 Originally Posted by MaxxFusion Do you guys also have the issue of not being able to change the out of office message with Outlook 2003? I am running Exchange 2007 SP1 as well as BES 4.1.4.26. Thanks, Frank
There are known issues ... this is just one example: OWA 2007, OUTLOOK 2003, EXCHANGE 2007 OOF PROBLEMS
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 07-02-2008, 09:06 AM #55 (permalink) New Member   Join Date: Jan 2008 Model: 8800 PIN: N/A Carrier: ATT Posts: 3 Post Thanks: 0 Thanked 0 Times in 0 Posts We do but this is due to using a legacy mail client against Exchange 2007. We always recommend to users to use their OWA to set their out of office until we upgrade them to use Outlook 2007. Offline
 07-03-2008, 12:51 PM #56 (permalink) New Member   Join Date: Jul 2008 Model: 8830 PIN: N/A Carrier: Verizon Posts: 2 Post Thanks: 0 Thanked 0 Times in 0 Posts Could someone please send me a fix for this as well (my e-mail is under my profile)? RIM has been useless in this. I tried to PM but am new so it won't let me. Thanks in advance. Offline
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Quote:
 Originally Posted by jharrington@millermartin. Could someone please send me a fix for this as well (my e-mail is under my profile)? RIM has been useless in this. I tried to PM but am new so it won't let me. Thanks in advance.
I just emailed you the fix for 4.1.5....
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Quote:
 Originally Posted by ilovfriday I just emailed you the fix for 4.1.5....
Can I get a copy of that as well?
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 07-03-2008, 10:01 PM #59 (permalink) Knows Where the Search Button Is   Join Date: May 2008 Model: 8100 PIN: N/A Carrier: AAPT Posts: 15 Post Thanks: 0 Thanked 0 Times in 0 Posts Has RIM released the hotfix yet or is it still unofficial? Could someone please PM me this hotfix aswell? I would like to try this out in a test envir. Offline
 07-04-2008, 06:05 AM #60 (permalink) New Member   Join Date: Apr 2007 Model: 8100 PIN: N/A Carrier: T-Mobile Posts: 1 Post Thanks: 0 Thanked 0 Times in 0 Posts Could someone please send me too the patch. Thanks. Offline

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