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Old 01-13-2008, 07:10 PM   #1 (permalink)
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Default Where is my GAL on my HH?

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I only am able to see my Personal Contacts folder when searching for users. How do I enable my GAL to display in my address book? I cannot seem to find it in the options. I have not looked on the BES server yet. I just thought I would ask.

The only way I am able to find the contact's information is when I look 'em up by composing an email. Please do not tell me that is the only way to look 'em up.

As always Thanks folks!
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Old 01-13-2008, 07:13 PM   #2 (permalink)
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You cannot sync the GAL into the BB address book. You need a 3td party product for this.
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Old 01-13-2008, 08:08 PM   #3 (permalink)
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I don't know if this helps but you can do a "Lookup" from the menu in Address book, too.
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Old 01-14-2008, 09:49 AM   #4 (permalink)
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You could always export the GAL and import it to your contacts. Then it can sync with the BB. One user here wanted the GAL synced to his BB so we did it that way. We got the idea from the following site. Knowledge Base
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Old 01-14-2008, 09:50 AM   #5 (permalink)
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Quote:
Originally Posted by totalstu View Post
You could always export the GAL and import it to your contacts. Then it can sync with the BB. One user here wanted the GAL synced to his BB so we did it that way. We got the idea from the following site. Knowledge Base
As long as you don't need to worry about keeping contacts up to date you're fine.
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Old 01-14-2008, 10:04 AM   #6 (permalink)
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Quote:
Originally Posted by hdawg View Post
As long as you don't need to worry about keeping contacts up to date you're fine.
Yes, you are correct. I gave the user instructions as I refused to be involved in this more than I already have
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Old 01-14-2008, 10:06 AM   #7 (permalink)
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It's also probably a lot of unnecessary data on the BB using up resources. Execs here scream for the corporate directory on their BB's, although when pushed they'd only use about 1% of it.
I tell users that if they are constantly looking up the same person, add them to the personal AB, and then take responsibility for maintaining the record... apart from very-frequent email recipients, lookups should be fine!
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Old 01-14-2008, 10:09 AM   #8 (permalink)
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Not only is there now unncecessary data on the BB the data is now taking up more of the devices memory. I told the user that and also told them they are on their own. I will not support this going forward.

Why they can't use lookup is beyond me.
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