BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-17-2008, 09:22 AM   #1 (permalink)
New Member
 
Join Date: Jan 2008
Model: 8700
PIN: N/A
Carrier: ?
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB User Admin Service - can't start

Please Login to Remove!

hi there!

I got a problem with BB UAS. I just installet BES on a Win 2003 Server and added a user --> works perfect...receive mails etc.

Then i installed a win xp and tried to install the admin service.
after the message "service installed sucessfully" i went to services --> start --> faild!

issue 1:
Quote:
The description for Event ID ( 10000 ) in Source ( BlackBerry User Administration Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Init: Initialize failed..

issue2:
Quote:
The description for Event ID ( 10000 ) in Source ( BlackBerry User Administration Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: LoadLibrary(BESUserAdminD.dll) failed, error = 126..
Any suggestions????
Offline  
Old 01-21-2008, 05:05 AM   #2 (permalink)
New Member
 
Join Date: Jan 2008
Model: 8700
PIN: N/A
Carrier: ?
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

nobody?? :(

ok i have another question.
did anyone try onetime to install BESUserAdmin with a Notes ID that was not the ID of de current user??
Does it work?
Offline  
Old 01-21-2008, 08:01 PM   #3 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

To be honest I've never installed the BESUserAdminService on any computer other than a BES.

I almost always install BESUserAdmin with a Notes ID different than the current user.
Offline  
Old 02-12-2009, 01:59 PM   #4 (permalink)
Knows Where the Search Button Is
 
RacerGregg's Avatar
 
Join Date: Dec 2006
Location: Arlington, VA USA
Model: 8310
Carrier: AT&T
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Back from the dead....

To resolve this issue, simply add the Lotus Notes client app directory (ie. c:\program files\ibm\lotus\notes) to the system path.
__________________
Gregg Ginsberg
P-CLP, BlackBerry Cert. Sys. Admin, Solution Designer & Server Support Specialist
BoxTone
http://www.boxtone.com

Last edited by RacerGregg : 02-12-2009 at 02:02 PM.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.