01-21-2008, 11:45 AM
Thumbs Must Hurt
Join Date: Aug 2006
Post Thanks: 1
Thanked 0 Times in 0 Posts
| | RIM troubleshooting doc for not receiving emails?
Please Login to Remove!
Anyone know if RIM has a general documentation on the troubleshooting steps of what to do if a BES user isn't receiving emails?
(i.e. Step 1 - pull battery, step 2 - check data connection, etc.)
I know they have an Enterprise activation troubleshooting documentation, but couldn't find if they have one for the user(s) not receiving emails. Thanks!