They provide a redundancy service and software package that will allow you to communicate with other BES users and/or groups using either PIN to PIN or SMS.

Has anyone had any experience with them as far as implementing and deploying this service?

Is there a rival company that offers the same service??

Any leads would be greatly appreciated.


-Mike

Yes I have heard of metamessage and they had some good initial offerings and required much customization. I didnt like them in particular at first but they got the job done...although i wasnt very impressed to begin with.

As far as others offering that service, I do not know.

Was it fairly easy to implement? Was it as simple as creating a software policy on the BES and then compiling a list of PIN numbers "a la" Wizard??

Was administration fairly robust?

Or did it require any modification of MDS??

Easy to implement, deploy, and create software config.

At the time we signed up, the PIN to PIN wizard was not created and everything was manual via ldap, which through customization of the address book fields worked.

As far as the look and feel of the app on the handheld we wanted customized and that took the longest time.

This was pre 4.1, and did not require MDS and the administration of it was too easy...

I know this application has potential and worth it for DR scenario but every company is different and so does the experience of implementing it. I believe we did it the best way possible but it just didnt work out as easy we expected it to be.

The PIN to PIN feature actually updates all the contacts in your BB address book with PIN information. Or you can choose to have all contacts with PIN information added. This did not suit our needs b/c we could not forsee pushing 1,000's of contacts down to someone's handheld personal address book, but required everyone's PIN to be available, not just whomever is currently in their address book.

A better option would be a separate address book for this purpose. You might want to look at Wallace Wireless though I don't have experience with them so cannot comment. I just know they have a similar product.