Originally Posted by penguin3107
IT Policy > Device-Only Items > Enable Long Term Timeout
It's probably set to True.
Enable Long Term Timeout
"Specify whether the BlackBerry device locks after a predefined period of time, regardless of whether the BlackBerry device has been idle or in use during that interval."
yes it 'was' set to true... I've changed this setting now to false. My users are coming in in a short while and I'll check with them.
Hope that cures this one...