BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 01-24-2008, 12:36 PM   #1 (permalink)
New Member
Join Date: Jun 2007
Model: 8830
Carrier: verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default bes express adding user please help

Please Login to Remove!

I fell into the roll as bes admin, when my boss got his blackberry i set up the bes express server and got him up and running no problems, this was a couple months ago. He is currently up and running. we recently had another employee who got a blackberry and i just purchased my cal from rim. my question is this how do i add this new user to the bes server and activate his Blackberry. thanks in advance
Old 01-24-2008, 04:35 PM   #2 (permalink)
BlackBerry Extraordinaire
gibson_hg's Avatar
Join Date: Dec 2007
Model: NA
PIN: 80081ES
Carrier: NA
Posts: 1,006
Post Thanks: 0
Thanked 0 Times in 0 Posts

You will want to add the new CAL first:

1. Open BlackBerry Manager.
2. Click BlackBerry Domain on the Explorer view.
3. Select the Global tab.
4. Under the Account task, select License Management.
5. Type the license and click Add License.

Then add the user:

1. Open the BlackBerry Manager
2. Click the Users tab
3. Select Add User from the Tasks options on the right-hand side
4. Find the users name and add them

Setup activation:

BlackBerry Search Results

This should get ya started. You should also look at the BES Administration Guide, lots of info for ya there as well:

Livelink - Redirection

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.