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Old 01-25-2008, 04:00 PM   #1 (permalink)
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Default Can not recieve invites from BES Exchange

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I am hoping that one of the BES admins can help me identify the problem to explain to my company's administrator. (they are not the most BB-proficient)

I have only noticed this in the past 48 hours -

I am not recieving any calendar invites from my BES account. They are all in my outlook. When I accept the invite, it syncs to my calendar, but the invite never shows up on my Blackberry. I have always been able to accept the invite from my calendar.

In addition, if I put an appointment on my Blackberry first, it is not synching to the BES, therefore not getting in my Outlook. Again, this is a very new error, as I have always been able to do this.

I also tried inviting someone to an appointment using my Blackberry, but I get the red X, showing me that I can not send the invite.

Please help. I leave for a 4 day trip on Monday and will be lost without the ability to keep my calendar current.

I know they did upgrade the BES server 2 weeks ago, but I have had the functionality since then.

Thank you,

MNG
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Old 01-25-2008, 05:27 PM   #2 (permalink)
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When it comes to wireless calendar the 2 main things to check are:

1. Permissions of the BESAdmin account
2. Version of CDO.dll on both the BES and the Exchange server

Seeing you cannot wirelessly sync calendar from your BB to Exchange then one of the above is the issue.

If the permissions are not set correctly or if the BESAdmin account is part of an administrative group, Calendar will fail to sync from BB to Exchange.

If CDO.dll is a lower version on the BES then you will not get proper communication from BES to Exchange.

You can have your admins review this article:

BlackBerry Search Results

Odds are this is affecting more than you as well. Have the admins look at that article and make sure that everything is as it should be and check with more users.

You could also try deleting your Desktop[CICAL] service book and have them resend it from the BES to rule that out as an issue as well.
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