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Old 01-28-2008, 06:24 AM   #1 (permalink)
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Default unable to delete txt messages

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Does anyone have the same problem as some of our users whereby they can't delete any txt messages that they recieve.

Is this a policy setting or something that they are doing wrong? I can't see any reason why this should be the case!
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Old 01-28-2008, 06:50 AM   #2 (permalink)
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Do you mean unable to delete sms messages? Your device might have an issue, try doing a hard reset (remove the battery and put it back in after 1 minute)
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Old 01-28-2008, 06:52 AM   #3 (permalink)
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yes sms msgs. it now appears to be working on one device that was having the problem, but this has been wiped. will try on the other device if I manage to get hold of it for a few mins (its the MD's)

thanks for the help!
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