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Old 01-28-2008, 07:56 AM   #1 (permalink)
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Default MAPIMailbox::GetNewMessages – Event Log

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Hi,

My BES event viewer showing the following log for one particular user, but there is no problem at user end, user is able to send, receive and synchronies his email, calendar –etc,

Event Type: Warning
Event Source: BlackBerry Messaging Agent BLACKBERRY Agent 1
Event Category: None
Event ID: 20265
Date: 1/28/2008
Time: 6:15:20 PM
User: N/A
Computer: BLACKBERRY
Description:
{user@mydomain.com} MAPIMailbox::GetNewMessages - GetContentsTable (0x80004005) failed
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Old 01-28-2008, 08:03 AM   #2 (permalink)
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The BES is trying to get an item that it cannot get from the mailbox store. This could be due to an item that has been moved or already deleted.
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Old 01-29-2008, 01:55 AM   #3 (permalink)
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Thanks for the reply.How can I fix that, because it keeps on logging this event every 3-4 minutes
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