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Old 01-28-2008, 09:24 AM   #1 (permalink)
Thumbs Must Hurt
 
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Question Call Log Issue

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I have a BES 8830 user who is indicating that their Call Logs are not being retained as long as they had been previously.

My 8830 logs are fine, and I am the BES Admin, so I know this must be something the user has changed on their end.

Since I don't see any retention settings, has anyone else come across this in the past?

Thanks,
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Old 01-28-2008, 09:32 AM   #2 (permalink)
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Quote:
Originally Posted by TTCTECH View Post
I have a BES 8830 user who is indicating that their Call Logs are not being retained as long as they had been previously.

My 8830 logs are fine, and I am the BES Admin, so I know this must be something the user has changed on their end.

Since I don't see any retention settings, has anyone else come across this in the past?

Thanks,
I am not sure if this is related to being on BES or not but call log issues are common and here is a section of the FAQ devoted to the topic:

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ.com
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Old 01-28-2008, 09:36 AM   #3 (permalink)
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Smile Re: Link

Excellent source material, Thank you!
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