BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-29-2008, 01:12 PM   #1 (permalink)
New Member
 
Join Date: Jan 2008
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Error While Activating BB Device

Please Login to Remove!

I have:
BlackBerry 8830
MS Exchange 2003
Windows 2003 Server
BlackBerry Enterprise Server Express 4.1.4

When I try to activate the BB Device, After about 30 Seconds, I receive the error:

An error occured. Please contact your system Administrator. [OK]
Under that error box, I can see the text:
Activating [email@address]
Verifying encryption...
-Then there are 2 more lines of text, but they are covered by the error message (above). When i click ok on the error message, the whole screen resets, so i can't ever see what those lines read.

and that's it. How can I find information about what the error is?

I ran the IEMSTest.exe, and all test pass.

Thank
Matt

Last edited by bortiquai : 01-29-2008 at 01:22 PM.
Offline  
Old 01-29-2008, 01:31 PM   #2 (permalink)
New Member
 
Join Date: Jan 2008
Model: 8830
PIN: N/A
Carrier: Sprint
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

sorry... had entered the wrong password...
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.