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Old 01-30-2008, 07:40 PM   #1 (permalink)
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Default BES Router only listening on local interface

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Hi - I have implementated BES for several customers. At each account, I installed the BES router on a seperate server in a DMZ. This is a no brainer usually. I simply point my BES at it, (after ensure the ports are open) and away we go.

At a current customer I find that when I install the BES router, it only seems to be listening on port 3101 on the local interface 127.0.0.1. I can telnet to it on port 3101 only if I am on the local machine. This is not a firewall issue. I have installed the router on a machine on the internal nework (no firewall between them or running on the server) and I cannot make the telnet connection required from anything but the local machine. Any suggestions would be appreciated?
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Old 01-30-2008, 08:00 PM   #2 (permalink)
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it sounds a little tricky to me. I'm also have that setup: BES+Router.
try make some troubleshooting using netstat -ano or network tools like ethereal. How many Nics do you have ? check your network TCP settings also... I think is a problem between your keyboard and your chair, just kidding
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Old 01-30-2008, 08:26 PM   #3 (permalink)
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Default VMmmmmmm

Thanks BMC for the thoughts. I'd done the whole netstat -na thing. I agree it is a bugger of a problem. I have the answer now. The simply answer is the BES router does not seem to work on our VM infrastructure. The extact issue is that when installed on our VM, port 3101 listens on 127.0.0.1 but NOT on 0.0.0.0. This is a show stopper for remote connection to it. Install it on a real server and bang it works, (ie listens on 0.0.0.0). Now, there is probably some article that says you shouldn't install BES router on VM. If so, I spank myself. It also might be fine on VM, but we have some sort of network setup in VM that the BES router is not happy with. We have an older version of BES itself running sweet in VM, (we have the router on the same box there so we don't see the issue I have encounted here as localhost connections work fine).
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Old 01-30-2008, 08:34 PM   #4 (permalink)
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VMware or MS Virtual Server 2005 r2 ?
maybe is not Vm aware... like you said
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Old 01-30-2008, 10:56 PM   #5 (permalink)
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VMware
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Old 03-28-2008, 08:48 PM   #6 (permalink)
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I have the exact same issue.

can;

telnet localhost 3101

but not;

telnet 192.168.0.7 3101

from the (VMware) machine itself, or one on the same virtual switch (no firewalls on or in-between).

Help...???

Last edited by karl578 : 03-29-2008 at 07:46 AM.
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Old 03-30-2008, 10:15 AM   #7 (permalink)
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Check the registy setting for the router. On a default BES install it will only listen on the local interface. If the router is installed in the DMZ HKLM\software\Research In Motion\BlackBerryRouter\AllowRemoterServices = 1
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