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Old 01-31-2008, 06:23 PM   #1 (permalink)
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Default 3 new users created to use with Blackberries now not working.

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Hi all,
I created 3 new users in our Windows 2003 Active Directory and added them to our BES (4.1.4) with out a hitch. After letting both sit for about an hour now, I try to assign a device to one of the users and it fails out with error 16. Apparently, this is because the Blackberry agent can not obtain information about these newly created users and says I should wait a few minutes.

Seeing as it has been about an hour now and still says this, I was wondering what you guys have to say about it.

Justin Holt
Town of Vernon IT Intern
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Old 01-31-2008, 06:30 PM   #2 (permalink)
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Hey Justin,

So you try to do an enterprise activation for USER1 on BLACKBERRY1 and it fails with Error 16? Is the Error 16 showing in your logs?

How often does AD replicate to the DCs?
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Last edited by y2kcbr : 01-31-2008 at 06:34 PM.
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Old 01-31-2008, 06:47 PM   #3 (permalink)
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I figured I'd let a screen shot show you more than what I can describe, so here is one attached.

Supposedly, our AD is set to replicate every 8 mins.

Justin Holt
Town of Vernon IT Intern

P.S. I apologize for the monochrome screen cap, paint is all I have...
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File Type: bmp bberror.bmp (7.9 KB, 6 views)
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Old 01-31-2008, 07:01 PM   #4 (permalink)
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Try these articles:

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