03-28-2008, 12:39 AM
Join Date: Mar 2008
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| | BES 4.1.2 upgrade to 4.1.4 with mr5 issue
Thanks. I thought it would be easier to rollback so I restored the database and server back to their original states which worked fine.
I then reinstalled the service pack and chose the first option this time and it went through fine. I then ran the mr5 patch and that seemed fairly straightforward too, however I now get an error when I launch the Blackberry Server Configuration icon - "Please run Setup.exe to complete the installation before launching the Blackberry Server Configuration Panel". The last time I saw this the MDS wasn't functioning at all as it was half way through upgrading it, however this time, because I chose the first option, there is still access to the internet from the handhelds, however users are now prompted to enter credentials to get past the proxy. I had already configured a service account to do this before, and those settings are still in the console, however I believe due to the error I am seeing when launching the Control panel icon, that this is why we are being forced to enter our own credentials. I have looked to uninstall mr5 but there is no option in Add/Remove to do this. It just says "Blackberry Enterprise Server for Microsoft Exchange".
The versions I currently have are:
Blackberry Enterprise Server version: 18.104.22.168
MDS version: 22.214.171.124