BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 02-06-2008, 10:05 AM   #1 (permalink)
Thumbs Must Hurt
ppittman's Avatar
Join Date: Apr 2007
Location: London
Model: 8100
Carrier: Vodafone
Posts: 60
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default 8310 OTA Password

Please Login to Remove!

Can anyone help me with a slight issue we have with the new O2 8310 handhelds. It has come to our attention, that when an OTA password is sent from a BES to one of these devices, the user is not notified until after they have successfully managed to unlock the handheld.

On all other verions of handhelds we use there is a notification message but with the new 8310's, we have to keep pressing unlock until the password attempt count has returned to 0. I found something on a forum that says to disable Content Protection but this is already set to disable.

I have put a call in with O2 but i have had no reply yet.

Any ideas?
Old 02-06-2008, 10:18 AM   #2 (permalink)
Crimson Tide Moderator
JSanders's Avatar
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,914
Post Thanks: 59
Thanked 241 Times in 180 Posts

**moved to the BES Admn's Corner**

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.